SiteLock is a website security software. It offers solutions for detecting, resolving, and preventing website security threats. We compiled SiteLock reviews from around the web and found that SiteLock has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
SiteLock Customer Reviews
Ease of Use: Good
Customer Service: Fair
Summary of SiteLock Reviews
What SiteLock does well:
Users who gave SiteLock a positive review liked how their website issues were resolved quickly upon implementation.
What SiteLock does not do well:
Users who gave SiteLock a negative review felt that they were misled in a way and locked in a contract they didn’t sign up for. Reviews on customer support are also mixed.
Most Helpful Positive User Review
A positive reviewer from the site Consumer Affairs said that she started with a 30-day free trial and quickly decided SiteLock was the right security software for her website. She said that the SiteLock team made the process incredibly easy for her, and that their customer service is excellent. She mentioned that so far, she hasn’t experienced any hacks since using SiteLock.
Most Helpful Negative User Review
A reviewer from Trustpilot said that they do absolutely nothing and continue to take money. He said that a one month sweep that costs $19.99 turned into a yearly $99.99 subscription, yet they could not furnish him with details to where he agreed to this arrangement because there was none. He said it was something he would never agree to.
Other SiteLock Reviews From Users Around the Web
Here are a few other resources for finding helpful SiteLock reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Dec 15, 2017
SiteLock pricing is not readily available on their website. A third party site says that their prices range between $9.99 and $49.99 per month. According to the pricing structure on SiteLock’s website, they offer four plans: SecureStarter, SecureSpeed, SecureSite, and SecureVIP.
All plans offer the following features:
- Daily Vulnerability Scans
- Automatic Malware Removal
- Web Application Firewall
- Basic DDoS Protection
- Advanced Website Acceleration
SQL and XSS injection prevention starts in the SecureSpeed plan, infinity scanning and manual malware removal starts in the SecureSite plan, while blacklisting of clients, countries, and IPs is only offered in the SecureVIP plan.
Customer support can be reached directly via phone, email, chat, or tickets.