Smarp is a brand advocacy and an employee communication platform that enables users to have an informed and engaged workforce that increases team productivity. Its key features include content categorization, customizable gamification, notification center, analytics, and social interactions. This article covers Smarp reviews and pricing. Ready to get started? Book a demo.
Smarp pricing varies based on three plans: Basic, Pro, and Enterprise. However, prices are not published on its website. According to a third-party site, its pricing starts at $10/user/month. Factors that affect pricing include the numbers of seats, level of support, integrations, and customization features. Interested users may contact Smarp’s sales team for a customized quote.
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Summary of Positive Smarp Reviews
Users who gave positive Smarp reviews online like that the software is easy to use for both admins and employees. Others appreciate that it is accessible via iPhone and Android devices. Most users mentioned that the platform has made content sharing within teams easier. Strong analytics and software integrations were also cited.
One user who gave a positive Smarp review on G2 said that it helped their company to boost their recruitment and communication within teams. He added that it significantly facilitated information sharing as well as employee engagement and team spirit. He also said that Smarp works for both business-to-business (B2B) and business-to-consumer (B2C) types of businesses.
Summary of Negative Smarp Reviews
Users who gave negative Smarp reviews online reported that the software only works best for Twitter and LinkedIn. Some complained that they experienced technical issues when connecting it to Facebook and Instagram. Others mentioned that the software has limitations on some features, such as video and photo sharing, analytics tools, and user management.
One user who gave a negative Smarp review on G2 described the software’s user management tool as unsteady with occasional glitches. He narrated an instance when he could only make two posts in a two-hour time frame. He also said that sharing posts to Facebook via Smarp does not work seamlessly and that videos don’t play automatically.
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Check out the list below of some of Smarp’s features:
- Content hub
- Content categorization
- Customizable gamification
- Social interaction and personal statistics
- Rewards and perks management
- Detailed team and content analytics
- Language detection
- And more
What types of customer support does Smarp offer?
Smarp offers its users onboarding assistance, online customer support, a dedicated customer success manager, and user enablement seminars.
Which industries does Smarp typically cater to?
Smarp typically caters to industries that include internal communications, sales, human resources, recruitment, and marketing teams.
Here is a list of some of Smarp’s popular integrations: