SmartRecruiters is a web-based recruitment software that is suitable for medium to large-sized businesses. It offers more than 12 million resumes as well as an applicant tracking and sourcing system. We compiled user reviews from around the web and determined that SmartRecruiters has mixed reviews. We also compared the most common pricing options for small business owners.
SmartRecruiters Customer Reviews
Summary of User Reviews
What SmartRecruiters does well:
According to the positive reviews online, users like how they can send and receive emails within the platform. This allows them to refer back to these messages when they need to pool for candidates. They also appreciate the feature that lets them move candidates through different stages. Others are thrilled that they can customize their recruitment process.
What SmartRecruiters does not do well:
According to the negative reviews online, users feel that the analytics features of SmartRecruiters is limited — it does not provide comprehensive info for their recruitment data. Others said that the applicant tracking system lacks some important features such as follow-up reminders. Some reviewers also said that they experienced glitches while using SmartRecruiters.
Most Helpful Positive User Review
According to one positive review on Software Advice, he is pleased with how SmartRecruiters allows him to design his own recruitment process. He also said that the software is great for managing candidates and placing their information in different stages of the recruitment process. He is happy with the 360 Outlook Integration as well.
Most Helpful Negative User Review
According to one negative review on G2 Crowd, the user experienced glitches in the system. For example, she said that the questions she added in the system for applicants to answer do not come out right in the candidate’s profiles. She also wished that the software was easier to use — she said she has to switch between different pages in order to complete a process.
Other SmartRecruiters User Reviews From Around the Web
Here are a few other resources for finding helpful SmartRecruiters customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of September 21st, 2017|
SmartRecruiters has three plans — Smart Start (a free plan), Corporate, and Global. Prices for the paid plans are not published on their website, but according to a third party site, they start at $395 per month. The main differences between the plans are the CRM functionality, distribution of posts to job boards, and the analytics dashboard.
|Price per month|
|Multi-board job posting|
|Mobile apply for candidates on the go|
|Distribute your job to aggregators|
|Job widget to integrate your jobs on any webpage|
|Full ATS and CRM functionality|
|Full marketplace access with 370+ partners and recruitment services|
|Global job distribution to 200+ job boards|
|API Access for Developers, SSO and more|
|Custom HRIS Integrations|
SmartRecruiters offers a demo of the software for those interested in testing the service before subscribing. If you’re hiring less than 10 people, you can use the StartSmart plan for free.