SmartrMail is an email marketing plugin for ecommerce stores. Its key features include personalized product recommendation emails, smart segmentation, automated flows, win-back emails, and email templates. In this article, we cover SmartrMail reviews and pricing. Ready to get started? Get a free trial.
SmartrMail pricing is based on three subscription plans: Basic (starting at $29/month), Advanced (starting at $99/month), and Enterprise (starting at $1,999/month). The main differences between the plans include the number of subscribers as well as access to advanced features like unlimited sending, multiple auto product emails, priority support, analytics, and a dedicated account manager.
Number of Subscribers
starting at $29
starting at $99
starting at $1,999
250,000 and up
SmartrMail also offers professional services such as platform migration ($249), assisted automation set-up (starting at $349/month), and managed services (starting at $999/month).
Ready to get started with SmartrMail? Get a free trial.
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Summary of Positive SmartrMail Reviews
Users who gave positive SmartrMail reviews online said that the software is easy to set up and use. They particularly liked its subscriber segmentation, email template creator, and ecommerce integrations. Excellent customer support was also cited.
One user who left a positive SmartrMail review on Capterra said that using the platform does not require experience or training. She added that its software integrations make it convenient for her to add products, descriptions, and price images. According to her, the platform saved her a lot of time in creating emails and has helped her craft professional-looking newsletters.
Summary of Negative SmartrMail Reviews
Users who gave negative SmartrMail reviews reported that setting up automated campaigns and creating audiences with certain rules require customer support intervention. Some users wished for more third-party integrations, additional design capabilities and font options, and added short message service (SMS) marketing features. Seasonal bugs were also cited.
One user who gave a negative SmartrMail review on Capterra shared that it would be better if the software’s integration with Neto’s application programming interface (API) could allow for coupon code automation. She mentioned that she would love to send promotional emails to certain segments with a discount code that is personal to them, but this feature is currently not supported by the platform. She also said that SMS marketing features would be a good addition to the software.
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Check out the list below of some of SmartrMail’s features:
- Automated product recommendation emails
- Abandoned cart recovery emails
- Welcome emails
- Smart segmentation
- Sales reporting and email statistics
- Subscriber management
- Template management
- And more
Here is a list of some of SmartrMail’s popular integrations:
How does smart segmentation work with SmartrMail?
Smart segmentation is a process of segmenting lists by email activity, onsite behavior, shopping cart, or purchase history. These are meant to design and manage marketing campaigns toward a target audience or list.
What type of customer assistance is given by SmartrMail apart from generic customer support?
SmartrMail offers a wide range of customer assistance like a dedicated expert, design assistance, and provision of advanced automation strategies.