Smartsupp is an integrated live chat solution that enables users to view how their visitors are interacting with the content on their website. Its features include visitor screen recording, automated messages, agent ratings, and statistics. In this article, we cover Smartsupp reviews and pricing. Ready to get started? Create a free account.
The Smartsupp pricing scheme offers a free subscription and two paid plans: Standard ($15 per agent, per month) and Pro ($29 per agent, per month). The main differences between the plans are the inclusion of features like Smartlook video recordings, automated messages, detailed statistics, team shortcuts, and more.
*Lump sum billing
The Smartsupp free plan is limited to three agents. Users who need more than three agents on their team must upgrade to the paid plans.
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Top Smartsupp Alternatives 2019
Summary of Positive Smartsupp Reviews
Users who gave positive Smartsupp reviews like that its interface is simple, straightforward, and intuitive. They also mentioned that its customization options make it a very versatile tool and that its customer support team is friendly and efficient.
One user who gave Smartsupp a positive review on Capterra commented that its interface is well-designed. He also mentioned that he is able to customize its data reporting dashboard to include additional information, like mouse tracking and visitor browsing data, to fit his business’ needs.
Summary of Negative Smartsupp Reviews
As of the date this article was written (October 3, 2019), there are no negative Smartsupp reviews available online.
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Check out the list below of some of Smartsupp’s features:
- Email notifications
- Personal shortcuts
- Visitor filters
- Team shortcuts
- Custom chat bubble
- Video recording
- And more
Does it offer translation support for international users?
Yes, it does. It offers translations for Czech, Dutch, Spanish, French, Hungarian, Italian, Polish, and English-speaking users.
Is it compatible with my mobile device?
Yes, it is. You may download its mobile app from the App Store and Google Play.
Here is a list of some of Smartsupp’s popular integrations: