Smith.ai Chat is a live chat software that allows users to capture leads and improve sales and customer service. Its features include appointment and call-back scheduling, customized greetings, and payment collection. In this article, we cover Smith.ai Chat reviews and pricing. Ready to get started? Visit its website.
Smith.ai Chat Pricing
The Smith.ai Chat pricing guide shows three plans: Starter ($60 per month), Basic ($150 per month), and Pro ($240 per month). The main difference between the plans is the number of live chats included.
*Smith.ai Chat charges users the following additional fees if they go beyond the maximum number of live chats in their plans: Starter ($12 per chat after five), Basic ($10 per chat after 15), and Pro ($8 per chat after 30).
Smith.ai Chat also offers several add-ons, such as appointment booking, ($1 per chat, per month), customer relationship management (CRM) integration ($0.50 per chat, per month), and payment acceptance ($1 per chat, per month).
Ready to get started with Smith.ai Chat? Visit its website.
Summary of Positive Smith.ai Chat Reviews
Users who gave positive Smith.ai Chat reviews mentioned that its receptionists are accurate and detail-oriented. Others said that its pricing structure is great while some commended its friendly and reliable customer support team.
One user who left a positive review of Smith.ai Chat on G2 likes that it allows his team to easily and conveniently interact with potential clients, adding that they are confident in the efficiency of people who answer chats on their behalf.
Summary of Negative Smith.ai Chat Reviews
As of the date that this article was written (October 2, 2019), there are very few up-to-date Smith.ai Chat reviews available online.
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Smith.ai Chat Features
Check out the list below of some of Smith.ai Chat’s features:
- Customized greetings
- Transfer destinations
- Appointment and call-back scheduling
- Outbound calls
- Appointment reminders
- Text and email summary of calls
- And more
Smith.ai Chat FAQs
Does Smith.ai Chat require a long-term contract?
No, it doesn’t. Smith.ai Chat is available only via a monthly subscription. If users wish to cancel their subscription, then they will be billed for and at the end of the current monthly billing cycle.
Can users stop service and resume at any time?
Yes, they can. Users may stop using Smith.ai Chat at any time, and they may later resume their services by emailing Smith.ai.
Smith.ai Chat Integrations
Here is a list of some of Smith.ai Chat’s popular integrations: