Smith.ai offers virtual receptionists that provide answering services to industries including law firms, customer service, e-commerce, financial services, small businesses, and more. It features live receptionists, friendly demeanor, and call disposition, among others. In this article, we cover Smith.ai reviews and pricing. Ready to get started? Visit its website.
Summary of Positive Smith.ai Reviews
Users who gave Smith.ai a positive review said that they are impressed with its great service. They shared that it goes above and beyond to cater to their receptionist and live chat services. Some also mentioned that the call quality is excellent.
One user who gave Smith.ai a positive review on Trustpilot said that its team does a great job in handling all of their overflowing phone calls during their busiest times. He added that the receptionists are amazingly smart and savvy. He also loves that he gets real-time emails and end-of-day calls summary.
Summary of Negative Smith.ai Reviews
As of the date this article was written (March 06, 2019), there are no negative reviews of Smith.ai available online.
Smith.ai pricing for virtual receptionists is based on three paid plans: Starter ($70/month), Basic ($180/month), and Pro ($500/month). The main differences between the plans are the number of receptionist calls and transfer destinations.
|Virtual Receptionists’ Plans|
Smith.ai also offers several add-ons including SMS/Slack notifications, complex call routing, additional transfer lines, business caller ID for outbound calls, accept collect calls, CRM integration, receptionist call-backs, book appointments, and accept payments. Check out its website for the corresponding charges per add-on.
Smith.ai also offers custom pricing. Interested users may contact the company’s sales team to obtain a customized quote based on their specific business needs.
Ready to get started with Smith.ai? Visit its website.
Top Answering Service Provider 2019
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6 Best Answering Services for 2019: Answering services use human or automated attendants to answer business calls, take messages, and route callers. Businesses use them to answer calls around the clock or at specific times or days. We evaluated several services and compared them by price, features, and ease of use to determine the top six, including the best overall.
Check out the list below of some of Smith.ai’s features:
- Live US-based receptionists
- Customized greetings
- Transfer destinations
- Callback on client calls
- Outbound calls
- Appointment reminders
- Text and email summary of calls
Does Smith.ai require a long-term contract?
No. Smith.ai is available in monthly subscription only. If users wish to cancel their subscription, they will be billed for and through the end of the current monthly billing cycle.
Does it offer discounts?
Yes. Smith.ai offers discounted plans for businesses that were affected by the California wildfires and other natural disasters. For more information, you may reach out to Smith.ai via email.
Here is a list of some of Smith.ai’s popular integrations: