Smokeball is a cloud-based legal practice management software that offers automatic time and activity recording. Its other features include document assembly, billing, case management, and more. In this article, we cover Smokeball reviews and pricing. Ready to get started? Request a demo.
Summary of Positive Smokeball Reviews
Users who gave Smokeball a positive review said that the software is easy to setup and use. Some users also highlighted specific features such as its integration with Office 365, document automation, and time tracking.
“The program is the starting point for all client work and the central hub for the entire firm. It stores all client contact information, case information and uploaded documents. It also automates forms and has direct integration with Office 365 for document creation and editing as well as email tracking that makes the product what it is. The interface is great and cloud based with very quick syncing.” —Eric Gibson
Summary of Negative Smokeball Reviews
Users who gave Smokeball a positive review said that some of its automation features can be overwhelming to implement. Some users also complained about difficulties when it comes to the billing process, email organization, and task list optimization.
“Automation is a double-edged sword. Cases are not cookie-cutter, and sometimes Smokeball formulas create results that are not pleasing to the eye, or are just plain incorrect. My biggest criticism would be their billing system, Boost. I have been using it for about 7 months now, and while I have figured out some workarounds to its flaws, I would still like to see some of its kinks worked out. Particularly the ability to override invoice numbers.” —Courtney (Dashiell) Lorentz
Smokeball pricing is not readily available on its website. Multiple third-party websites say that its starting price costs $139 per month (per user) plus an onboarding fee of $300. Plans offer unlimited storage, thousands of automated legal forms, plus more tools and solutions for increasing efficiency and profit.
Ready to get started with Smokeball? Request a demo.
Check out the list below of some of Smokeball’s features:
- Automatic Time Tracking
- Case Management Software
- Digital File
- Electronic Signatures
- Law Firm Websites
What practice areas are suitable for Smokeball?
Smokeball is mostly used in the following law practice areas: real estate law, family law, personal injury, civil litigation, criminal law, estate planning, and business law.
Does Smokeball offer training for new users?
Yes. Support and training for Smokeball users are free. Training programs are created based on a law firm’s dynamics, practice, and personality.
Here is a list of some of Smokeball’s popular integrations: