Smokeball is a cloud-based legal practice management software that offers automatic time and activity recording. It also offers solutions for document assembly, billing, case management, and more. We compiled Smokeball reviews from around the web and found that Smokeball has mostly positive ratings. We also compared the most popular pricing options available.
Smokeball Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of Smokeball Reviews
What Smokeball does well:
Users who gave Smokeball a positive review liked the software’s automation feature the most.
What Smokeball does not do well:
There weren’t a lot of negative Smokeball reviews, but some users mentioned having issues with the integrations and the billing function.
Most Helpful Positive User Review
A positive reviewer from the site Capterra said that he transitioned from MyCase to Smokeball and the process was simple and relatively fast. He said the auto time tracking and boost billing functions take Smokeball to the next level. He said that the software has really made his practice run more smoothly and efficiently.
Most Helpful Negative User Review
A reviewer from Capterra said that not all aspects of litigation are standard, and sometimes, some of the automation features don’t fit with the case’s subject matter and/or content. However, she says that customer service is quick to help and resolve any issue.
Other Smokeball Reviews From Users Around the Web
Here are a few other resources for finding helpful Smokeball reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Nov 10, 2017|
Smokeball pricing is not readily available on their website. Multiple third party websites says that its starting price costs $139 per month (per user) plus an onboarding fee of $300. The software is most used in the following practice areas: Real Estate Law, Family Law, Personal Injury, Civil Litigation, Criminal Law, Estate Planning, and Business Law.
It has unlimited storage, thousands of automated legal forms, plus more tools and solutions for increasing efficiency and profit which include:
- Automatic Time Tracking
- Case Management Software
- Digital File
- Electronic Signatures
- Document Assembly
- Email Management
- Law Firm Websites
- Performance Profitability
- Tasks & Workflows
- Time & Billing
Smokeball has mobile apps available for both iOS and Android users. Customer support can be contacted directly via phone, email, or tickets.