SOCi is a social media marketing and management PaaS (platform-as-a-service). This social and reputation management platform also features tools for content management, analytics, and reporting. We compiled SOCi reviews from around the web and determined that they have a mix of positive and negative ratings. We also compared the most popular pricing options available.
Pricing & Features
Summary of SOCi User Reviews
What SOCi does well:
Users who gave SOCi positive feedback like the ease of publishing posts straight from the platform. Customers also said that the program is intuitive and easy to use.
What SOCi does not do well:
Users who gave SOCi critical feedback said that the software has occasional lag times and that some of its functions can be glitchy.
Most Helpful Positive User Review
A customer who gave SOCi a positive review on G2 Crowd said that the program has it all – social media management and online reputation management. She said that the system allows their teams to seamlessly manage their content and reviews without having to constantly check other platforms.
Most Helpful Negative User Review
A customer who gave SOCi a critical review on Capterra said that some functions are limited such as as the reporting and design features. He also said that the program feels outdated.
SOCi doesn’t publish rates on their website. You need to contact support to get specific pricing details based on your business requirements. Prices for similar programs can range between $20/month (for basic software) to $1,000/month (for more advanced applications).
Check out the list below of some of SOCi’s features.
- Content Center
- Smart Scheduler
- Asset Management
- Lead Generation
- Reviews & Reputation
- Workflow Solutions
- Reporting Suite
- And More…
Useful SOCi Resources
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SOCi Overview Video
In this video you’ll learn the basics of using SOCi and how it can help you manage your various social media pages.
What exactly is PaaS (platform-as-a-service)?
Platform as a service (PaaS) is a complete development and deployment environment in the cloud. It offers resources that enable users to deliver everything from simple cloud-based apps to sophisticated, cloud-enabled enterprise applications. You purchase the resources and access them over a secure Internet connection.
How many social accounts can you manage from this service?
You can manage dozens, hundreds, and even thousands of social media accounts from a central platform.
When choosing a social media management software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of SOCi’s popular integrations: