Socialbakers is a social media marketing suite that uses artificial intelligence (AI) to understand audience behavior and grow communities. It enables users to measure social media impact based on business goals and investment in content. In this article, we cover Socialbakers reviews and pricing. Ready to get started? Get a free trial.
Socialbakers pricing is based on four plans: Essential, which starts at $240/month for 10 profiles, and three custom plans―Smart, Scale, and Integrated 360. Interested users may contact Socialbakers’ support team for a custom quote. The main differences between the plans include the number of social profiles and the availability of premium features.
*Annual plans are paid in full at the start of the billing cycle.
Ready to get started with Socialbakers? Get a free trial.
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Summary of Positive Socialbakers Reviews
Users who gave positive Socialbakers reviews said that the platform is simple and easy to use. Most of them find its filter functionality, exporting and reporting features, and analytics to be beneficial. They also appreciate that it allows them to monitor their profiles. According to them, it is a good monitoring tool across different social media platforms.
“Social Bakers has been our go-to tool for monitoring owned media channels, providing excellent network coverage for the typical range of ‘well-known’ social networks, user comments posted to the pages and a wealth of associated metadata to accompany the content to give insight, as well as clarity on what is driving conversation and how users interact with brand-owned channels.”
Summary of Negative Socialbakers Reviews
Users who gave negative Socialbakers reviews reported that its social media publishing tool has seasonal glitches and that its approval process is complicated. Some users suggested more flexibility and aesthetic improvement in its reporting functionality. Others noted that its pricing can be steep for small to mid-sized businesses.
“Socialbakers cannot support the claims they make during the sales process. Their social publishing tool is glitchy, their approval process is cumbersome, and they are unresponsive to work tickets.”
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Check out the list below of some of Socialbakers’ features:
- Automated sentiment analysis
- Approval workflow
- Community management
- Customized dashboards
- Content hub
- Social media analytics and publishing
- Reporting and exporting
- And more
How does Socialbakers monitor the performance of my competitors?
Socialbakers uses AI to analyze and monitor the performance of your competitors and show you the direct comparison of your social media channels. You can choose which social media profile of your competitor you want to monitor from platforms such as Facebook, Twitter, Instagram, and YouTube.
How does Socialbakers apply community management?
Socialbakers allows users to define the roles and responsibilities of the members of his team. Through feeds, labels, and automatic notifications, users can stay on top of his team’s activities. This process improves the team’s collaboration.
Here is a list of some of Socialbakers’ popular integrations: