SocialPilot is a social media scheduling, marketing, and analytics platform. It helps businesses manage social profiles of various brands and increase their traffic and level of engagement. We compiled reviews from around the web and determined that SocialPilot has generally positive ratings. We also compared the most common pricing options for small business owners.
SocialPilot Customer Reviews
Summary of SocialPilot Customer Reviews
What SocialPilot does well:
Users who recommend SocialPilot said that they like the platform’s ease of use and find the team collaboration features very helpful. A lot of users also raved about its affordable pricing considering its robust features.
What SocialPilot does not do well:
Users who left negative reviews of SocialPilot said that the mobile app occasionally lags. Some users also wish that they could make edits on published posts using SocialPilot, instead of having to go to every platform where a post was published to make changes.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that SocialPilot is a great tool for managing a company’s social presence online. He finds it helpful in numerous ways such as: discovering relevant content based on what’s trending, monitoring social media performance in general, publishing content, etc. The user also like that the platform is easy to use and that it comes with a lot of data and reports, which are helpful in evaluating campaigns. For him, SocialPilot is better than all the other social media management platforms that charge 10x more.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that he finds the mobile app a bit buggy and not always responsive. Sometimes, he finds it difficult to make corrections to published posts after they are created which forces him to visit a particular social media site and edit manually from there. He also thinks that the mobile app is slow to respond, which leaves him occasionally unsure if his posts went through or were scheduled correctly.
SocialPilot Reviews From Users Around the Web
Here are a few other resources for finding helpful SocialPilot reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: September 21, 2017|
SocialPilot has four subscription plans most suitable for small businesses, ranging from $0 to $30 per month. Users who opt for an annual billing plan gets up to 20% of discount. The main differences between the plans are the number of social media profiles and the daily post allocation that come with each.
|Social Media Account Allocation|
|Posts per Day|
|Post Scheduling in Queue|
|Video Post Scheduler|
|Content Discovery and Suggestions|
|Social Media Analytics|
All four plans support the same social media platforms including Facebook, Twitter, Instagram, LinkedIn, Google+, Pinterest, Tumblr, VK Network, Xing Network. All plans provide content discovery and suggestions which helps brands determine trending topics, increasing chances of community engagement.
The plans differ in number of social media accounts that can be managed within the platform, posts that can be published per day, and the number of posts that can be saved and scheduled.
All paid plans have the video post scheduler and social media analytics support. Paid plans also offer a 14-day trial for new users.