Sonetel is a provider of business communications solutions for global entrepreneurs. It features call forwarding, call recording, telephone conferencing, and more. In this article, we cover Sonetel reviews. Ready to get started? Get a free trial.
Sonotel pricing depends on two paid subscription packages: Standard (starts at $3.99/number/month) and Premium (starts at $3.99/number/month plus $9.95). The main differences between the plans include the number of conference calls participants, as well as the cost of making and forwarding calls. Discounted rates are available for annual and triennial subscribers.
*Annual and triennial plans are paid in full at the start of the billing cycle.
Sonetel subscribers can make international business calls at the cost of local calls. Additional call forwarding fees may apply depending on the length of the incoming calls per month and the country to forward the calls to.
Users can also move their old numbers to Sonetel. Prices range from $15 to $281 depending on how many phone numbers are to be moved.
Ready to get started with Sonetel? Get a free trial.
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Summary of Positive Sonetel Reviews
Users who gave positive Sonetel reviews said that the service is reliable and is easy to set up. Many also commended the quality of the customer support team. Some find the calling rates more affordable compared to similar service providers.
One user who gave Sonetel a positive review on G2 likes that its call recording feature is free. She also appreciates its low calling rates as well as its prompt and helpful customer support team. She mentioned that it is a great choice when setting up a voice-over-internet-protocol (VoIP) phone system for a business.
Summary of Negative Sonetel Reviews
As of the date that this article was written (June 18, 2019), there are not many negative Sonetel reviews online. However, some users said that the call quality can be improved. Some also complained about the confusion with the billing process.
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Check out the list below of some of Sonetel’s features:
- Global call forwarding
- Voice response
- Free call recording
- International calls from any phone
- And more
Do users need a Sonetel phone number for making calls?
Users don’t need a Sonetel phone number for making international calls. When making calls with the Android or iPhone app, Sonotel will show the user’s regular mobile phone number to the person being called.
Can users change the number shown when they call?
In the Sonetel iPhone and Android app settings, users can select if they want to show their Sonetel phone number or their mobile number to the person they are calling. The default setting displays the user’s mobile number.