Splunk is a software platform for infrastructure monitoring and security investigation. It offers solutions for data collection, service intelligence, threat detection, and more. We compiled Splunk reviews from around the web and found that the company has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
Splunk Customer Reviews
Ease of Use: Fair
Customer Service: Good
Summary of Splunk Reviews
What Splunk does well:
Most users who gave Splunk a positive review like how robust the system is and how it allows them to be creative when it comes to customizing the platform for their needs.
What Splunk does not do well:
There weren’t a lot of negative reviews of Splunk, but some users mentioned that it has a steep learning curve. Some also said that the more complex the customization, the more difficult it is to learn.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that Splunk is more than a tool or a product; it is a big data platform. He said that Splunk can be used as a simple log aggregator or even a big data engine to find efficiency in operations of the internet. He said it’s less about its abilities and more about his vision of what he wants to do. He said that that is the beauty of the platform.
Most Helpful Negative User Review
A reviewer from G2 Crowd said that Splunk is fairly easy to get started with, but that it’s difficult to master because of its many features. He said the query language has many analytical features that has a bit of a learning curve.
Other Splunk Reviews From Users Around the Web
Here are a few other resources for finding helpful Splunk reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Dec 22, 2017|
Splunk has a free plan and three paid subscription options. Splunk Light starts at $75 per month, while Splunk Enterprise starts at $150 per month. Splunk Cloud requires a custom quote. The main differences between the plans are the number of users and the amount of data that can be scaled per day. Plans are billed annually.
Splunk Enterprise pricing depends on the amount of data indexed on a daily basis. Unit price per GB decreases by 67% as total daily index volume grows from 1GB/day to 100 GB/day.
All plans include:
- Universal data collection/indexing
- Metrics store
- Data collection add-ons
- Search and analysis
- Anomaly detection
Disaster recovery, clustering, distributed search, as well as full access to APIs and SDKs are only available in the Enterprise and Cloud plans.
Customer support can be reached directly via email or phone for paid plan holders.