Sprinklr is a social media management platform made for enterprises and enables users to run social and marketing campaigns on multiple channels. Its Social Listening solution offers content automation, analytics, and reporting tools that help drive social engagement, social advertising, social care, and social advocacy efforts. In this article, we cover user reviews and pricing. Ready to try Sprinklr? Take their tour.
What Sprinklr Does Well
Users who gave positive Sprinklr reviews like that it’s a comprehensive tool that handles all their social media management needs. Others appreciate that its customer support staff reply very fast.
“Sprinklr comes equipped with all the essential features for social media scheduling, community management, tracking, listening, and more. Assuming that you have a dedicated account representative, they are very quick to respond and hands-on with help.” — Alena Van Dalen
What Sprinklr Does Not Do Well
Users who gave negative Sprinklr reviews complained that the software is expensive. Some of them mentioned that it can be overwhelming to use because it has so many options and buttons.
“A robust solution like this could be overwhelming. I found it easy to use if I’m tackling one feature at a time. I could see it taking a while to learn how to do absolutely everything with each module.” — Amy Nichol Smith
Sprinklr offers customized pricing and does not publish its rates on its website. We did some research from third party sources and found that Sprinklr’s pricing ranges from $60,000-$100,000 per year, depending mainly on the number of social media profiles integrated into the user’s platform.
Ready to try Sprinklr? Take their tour.
Top Social Media Management Pick from Fit Small Business
10 Best Social Media Management Tools for Small Businesses 2018 — Social media management tools are designed to make it easier for users to manage conversations, schedule posts, and analyze results. In this guide, we listed the 10 best software based on their purpose, price, and unique value offered.
Check out the list below of some of Sprinklr’s features:
- Social Media Monitoring
- Content Management
- Customer Engagement
- Automated Publishing
- Conversion Tracking
- Keyword Filtering
What is Sprinklr’s Social Listening solution?
How is Sprinklr priced?
Here is a list of some of Sprinklr’s popular integrations: