Sprout Social is a social media management program that allows businesses to manage multiple social accounts in one platform. Its features include trend analysis, custom URL tracking, chatbot management, and more. In this article, we cover Sprout Social reviews and pricing. Ready to get started? Get a free trial.
Sprout Social Pricing
The Sprout Social pricing scheme offers three subscription plans: Standard ($99 per user, per month), Professional ($149 per user, per month), and Advanced ($249 per user, per month). The main differences between the plans are the number of social profiles that it can accommodate and advanced features like custom URL tracking, trend analysis, social reporting, and more.
Number of Social Profiles
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Summary of Positive Sprout Social Reviews
Users who gave positive Sprout Social reviews like that its customer support team is efficient and responsive. They also appreciate that its content scheduling and predictive features help them stick to their curated social media marketing plans.
“Sprout Social does a great job of providing a scheduling platform that is efficient and effective for businesses to use. I am on Sprout Social Monday through Friday, and the platform plays a major role in my day-to-day life at work. The platform is pretty easy to use and gets the job done. The customer service is great! My point of contact, as well as the general tech support, has always been very kind and patient when I asked for help.”
– Halie Rash
Summary of Negative Sprout Social Reviews
Users who gave negative Sprout Social reviews complained that its interface is outdated, making it difficult to navigate. They also mentioned that its system often malfunctions due to bugs and errors.
One user who gave Sprout Social a negative review on Capterra commented that the system did not upload his scheduled post because of problems with its calendaring system. He added that he was not able to manually upload the draft on time because the software does not send real-time push notifications to help users keep track of scheduled posts.
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Sprout Social Features
Check out the list below of some of Sprout Social’s features:
- Social content calendar
- Custom URL tracking
- Trend analysis
- Message content tagging
- Chatbot management
- Custom workflows
- Tasking tools
- And more
Sprout Social FAQs
Do I need to upgrade my plan to add more social profiles to my account?
No, you do not. You may contact its customer support team to inquire about the fees that you will have to pay for additional social profiles.
Do I need to provide my credit card information to access its free trial?
No, you do not. Interested users will only be required to provide their name and email address in order to sign up for a new account.
Here is a list of some of Sprout Social’s popular integrations: