Square Appointments is an online scheduling software that accepts appointments, manages staff calendars, and organizes client data. We compiled user reviews from around the web to determine what Square Appointments customers think about the company. We also compared the most common pricing options for small business owners.
Square Appointments Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of User Reviews
We scoured hundreds of reviews and determined that Square Appointments has mostly positive reviews. Here’s what we found:
What Square Appointments does well:
According to the positive reviews online, Square Appointments has a great scheduling interface. Users said that the payment system is quick and seamless. Others liked the customization feature for their business. They also recommend Square Appointments because of the bonus features that come with it like analytics, prepayments, etc.
What Square Appointments does not do well:
According to the negative reviews online, their contacts have to input all of their information before being able to schedule an appointment, which is a hassle. They also dislike that they cannot go back and see the previous appointments booked by their clients. Others cited that the service is pricey.
Most Helpful Positive User Review
According to one positive review on G2 Crowd, the client liked that they can connect Square Appointments with their website. They are a winery, and it is important for them to have an online presence that allows people to schedule tasting appointments through their portal. They also like the prepayment option for people who do not show up.
Most Helpful Negative User Review
According to one negative review on Capterra, he finds it difficult to view the payments and appointments booked through Square Appointments. He said that they have to scour entries week by week before they can check previous bookings, which makes it challenging for them to see records of clients who need immediate refunds. There is also no way to confirm whether they have refunded the client or not.
Other Square Appointments User Reviews From Around the Web
Here are a few other resources for finding helpful Square Appointments customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 15th, 2017|
Square Appointments Pricing
Square Appointments has four pricing plans — Individual ($0), 2-5 Employees ($50/month), 6-10 Employees ($90/month), and 11+ Employees (Custom). The main difference between the plans is the number of staff who can use the platform.
Square Appointments offers a 30-day free trial for users who would like to test it out first. According to their website, no credit card and no commitment is required.