Square POS is a POS system that works on both iOS and Android devices. It offers users with solutions for payment processing, inventory management, card transactions, and more. In this review, we cover user reviews and pricing. Ready to try Square POS? Get it for free.
What Square POS Does Well
Users who gave Square POS a positive review like its simple and straightforward interface, as well as its portability. They also love that even as a free product, it consists of robust features.
“Square is a user-friendly POS. It gives us great analytics and allows us to customize the screen with our products. It’s mobile, and it even allows for offline credit card sales. We like the one flat fee and easy to understand statements.”
-Nathali Cavazos
What Square POS Does Not Do Well
There weren’t a lot of negative Square POS reviews, but users who gave feedback mentioned that they are unable to talk to a live support representative when they need to. Some mentioned that the company’s email support is not convenient, especially for urgent situations.
“Customer service. It’s hard to get an immediate response, but when I finally reach someone, they are usually knowledgeable and helpful.”
-Shelley Patterson
Square POS Pricing
Square Point of Sale’s software is free to download. However, if you require hardware from them, they offer four options: Square Reader for Magstripe (free after signup), Square Reader for Contactless and Chip ($49), Square Stand ($169), and Square POS ($999). These prices do not include per transaction fees.
| Hardware | ||
|---|---|---|
| Square Reader for Magstripe | ||
| Square Reader for Contactless and Chip | ||
| Square Stand | ||
| Square POS |
Transaction fees for Square Stand, Square Reader for Magstripe, and Square Reader for Contactless and Chip is 2.75% per tap/dip/swipe. For Square POS, transaction fees are 2.5% + 10¢ per tap/dip/swipe.
Ready to try out Square POS? Get it for free.
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Square POS Features
Check out the list below of some of Square POS’s features:
See Features
Square POS FAQ
Can I use my old hardware with Square POS?
Read Answer
Do they offer training for new users?
Read Answer
Popular Integrations
Here is a list of some of Square POS’s popular integrations:
View Integrations
Square POS Alternatives
Not sure if Square POS is the right fit for you? Read our reviews of all point of sales (POS) providers or check out one of these three Square POS competitors.
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Nabeel Chohan
Verified Review
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Square makes life much easier for small businesses by allowing them an easy and convenient access to fast, secure and reliable payment processing.
The company only offers a limited number of plans or packages and since small businesses come in many shapes and sizes, Square could offer a wide variety of products to its customers like monthly or annual plans.
I wish I had studied the terms and conditions in more detail as well as sought help from a customer service representative to understand the advantages and disadvantages of various plans to transfer funds from the square account to an actual bank account.
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Samantha Forbes
Verified Review
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My first experience using the card reader did not go well. It was at a book release signing for the company and we had to manually enter all of the cards. Since then I have used it in my other position which involves consulting and some retail and it has worked very well. No complaints and easy to use.
With the exception of my first time using it and connection issues, I think it is perfect for small businesses.
Wish we would have tested connectivity the first time we used it as it may have been the location we were at and not the reader.
Verified Review
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Kyle Kienzle
Verified Review
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It is a solid solution that can receive and process the credit card transactions a number of ways along with storing the information. It is geared better for smaller businesses that could receive payments from any customer.
The licensing, distribution across multiple offices and setup for larger firms is much more difficult than needed. We got it to work but pales in comparison to it’s potential. If there could be some subtle changes, would be alot better. Customer support is not really present except for the online material.
I wish we had reviewed the setup ahead of time with the Square representative because he had all the answers well ahead of time but after we became committed, he is hard to get ahold of with straight answers.
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Monika Grabowska
Verified Review
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The portable square and app are very easy to use.
The online store are not as customizable as we would like.
The support staff is very helpful.
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Mary Nyokabi
Square POS is easy to use on many different devices. The reports are clear and easy to comprehend.
On a mobile device when you need to delete a payment this can be difficult.
I knew all.