Stenocall is a US-based bilingual call center and answering service company. Its key features include appointment setting, lead generation, customer service, telemarketing, and more. Ready to get started with Stenocall? Visit its website.
Summary of Stenocall User Reviews
As of the date this article was written (02/13/19), there are no Stenocall user reviews available online. If you are a past or current Stenocall customer, leave a review to help other business owners who are deciding whether or not to use the company.
Stenocall doesn’t publish its pricing plans online. Fees for similar service providers range from $20-$50/agent/month, while the more extensive ones cost around $60-$100+/agent/month. Factors that affect pricing include the size of the business, industry, apps and platforms supported, as well as the types of customer support offered.
Interested users may contact Stenocall’s sales team directly to request for a quotation.
Ready to get started with Stenocall? Visit its website.
Check out the list below of some of Stenocall’s features:
- Appointment Setting
- Lead Generation
- Answering Service
- miSecureMessages (smartphone app to send and receive messages)
- Customer Service
- Order Taking and Processing
- Bilingual Call Center Agents
- Interactive Voice Response (IVR)
- Digital Phone Switch
- Live Text Chat and Push-Page
- Database Management
- Real-Time Call Reports
How does Stenocall safeguard client data?
Stenocall has physical safeguards in their call centers such as security cameras and a locked server room. Limited access to data is granted to call center agents to prevent mishandling of data and all client information is stored in separate databases. Stenocall is also PCI DSS Compliant for credit card security.
How does Stenocall’s answering service deliver received messages to its clients?
Stenocall can relay received messages to clients via phone, fax, email, pager, direct patch, or web or phone check-ins. Clients can also get encrypted text messages that are HIPAA compliant through the miSecureMessages feature (built-in smartphone app to send and receive messages).