Sumo Scheduler is a Salesforce-based appointment scheduling software with robust CRM functionalities. Its features include a smart online scheduler, invite wizard, analytics builder, assignment and reminder engine, and more. We compiled Sumo Scheduler user reviews from around the web and determined that it has generally positive ratings.
Summary of Sumo Scheduler User Reviews
What Sumo Scheduler Does Well
Users who gave Sumo Scheduler a positive review commended the platform’s Salesforce-based nature which allows them to easily add-on other Salesforce apps. Excellent customer support was also cited.
What Sumo Scheduler Does Not Do Well
There weren’t a lot of negative reviews about Sumo Scheduler. However, some users complained about its faulty integration with Microsoft Office.
Most Helpful Positive User Review
A user who left a positive review of Sumo Scheduler on Capterra said that it provides them with a great scheduling solution that’s both quick and hassle-free. He also mentioned that the seamless integration with Salesforce apps extends the program’s functionalities and makes the system more robust.
Most Helpful Negative User Review
A user who left a negative review of Sumo Scheduler on GetApp said that it does not directly integrate with Microsoft Outlook which could be time-consuming as they always have to double-check if important emails are all accounted for. He also recommended simplifying the multiple-user calendar view to make their overall booking process less complicated.
Sumo Scheduler Pricing
Sumo Scheduler doesn’t publish its pricing plan online. However, services from providers similar to Sumo Scheduler usually cost around $15 to $25 for apps with basic and straightforward functionalities, while the more extensive ones cost around $50 to $100+ per month.
Sumo Scheduler Features
Check out the list below of some of Sumo Scheduler’s features.
- Online Scheduler
- CRM Calendar
- Invite Wizard
- Analytics Builder
- Assignment Engine
- Reminder Engine
- Sync Engine
- Enterprise Platform
- Workflow Automation
- Custom Fields
- Data Import and Export
Helpful Appointment Scheduling Resources
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Sumo Scheduler FAQ
Does Sumo Scheduler offer a demo?
Yes. Interested users can schedule a demo through their website to know more about the product.
How does Sumo Scheduler help users keep track of their business operations?
Sumo Scheduler allows users to track staff utilization, appointment volumes, no-shows, reminder engine success, and more. The software also lets them create their own custom reports and dashboards which they can view on their mobile phones.
What types of industries can benefit from Sumo Scheduler?
Sumo Scheduler can be used by a wide range of industries such as banking, retail, financial services, education, health and wellness, sales, and customer service.
This video provides a demo on how to navigate through Sumo Scheduler’s dashboard.
When choosing an appointment scheduling software, it’s important that the system integrates with other applications your business is currently using. Here is a list of some of Sumo Scheduler’s popular integrations:
- Microsoft Outlook