Sumo offers a suite of tools designed to grow website traffic and maximize content engagement. It features a list builder, customizable templates and branding, social media integration, and more. We compiled user reviews from around the web and determined that Sumo has a mix of positive and negative ratings. We also compared the most popular pricing options for small business owners.
Sumo Customer Reviews
Ease of Use: Good
Customer Service: Average
Summary of User Reviews
What Sumo does well:
Users who recommend Sumo like that it is easy to learn and use. Customers also love that there are a lot of features and themes for any kind of opt-in form.
What Sumo does not do well:
Users who gave Sumo negative feedback said that customer support was not responsive and that they encountered difficulties when integrating with social media.
Most Helpful Positive User Review
A user who gave Sumo a positive review on GetApp said that the application is easy to install and intuitive to use. She also likes that it comes with many features like the welcome mat, floating share buttons, heat maps, and content analysis.
Most Helpful Negative User Review
A user who gave Sumo a critical review said that he had quite a few issues with the floating share buttons conflicting with his website theme.
Sumo has a free plan and three paid plans most suitable for small business owners: Professional ($48/month), Small Business ($132/month), and Ecommerce ($332/month). All plans include unlimited subscribers, pre-built templates, and visitor targeting. The main difference between plans is the availability of advanced features like customer live chat, analytics, and content upgrades.
A plan for larger teams is also available but you need to contact support to get detailed pricing information.