SurveyCTO is a cloud-based survey software that allows users to collect responses through online and offline means. Its features include an offline-capable data collection Android app, a hosted server, and a desktop client for downloading and exporting data into different formats. We compiled SurveyCTO user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What SurveyCTO Does Well
Users who gave SurveyCTO a positive review said that they like that it has a free version. Some also noted that they appreciate the fast, comprehensive, and friendly service that the customer support team renders.
What SurveyCTO Does Not Do Well
Users who gave SurveyCTO a negative review noted that there can be a bit of a learning curve at the beginning. Some mentioned that creating the surveys can be time-consuming and that operating the platform requires a lot of commitment.
Most Helpful Positive User Review
One user who gave SurveyCTO a positive review on Capterra said that the software has been very useful for her company when doing field research. She mentioned that once you know the tricks in creating the surveys, it becomes intuitive and easy to use. She also applauded its fast and friendly customer support team.
Most Helpful Negative User Review
One user who left a review of SurveyCTO on G2 Crowd said that the software can feel a bit complex at the start and that even the simple forms require some time and effort to create. He mentioned that since he is not tech-savvy, he had to get help several times before he was finally able to create surveys on his own.
SurveyCTO offers one base subscription plan starting at $220/team/month, with a 10% discount for yearly payments. The base subscription includes 5,000 monthly submissions per team, unlimited storage, unlimited users, unlimited forms, unlimited devices, and 24/7 access to professional support. The price adjusts if users add more teams and if users purchase extra submission credits.
Check out the list below of some of SurveyCTO’s features.
- Design Forms Easily
- Data Visualization
- Downloadable Android App
- API Access
- Cold Room Computer Support
- Industry-Leading Encryption
- Safe Sharing
- IRB Compliance
Helpful Survey Software Resources
How to Conduct an Employee Engagement Survey With Free Template – Check out this article where we explain how you can do an employee engagement survey within your company from start to finish (and what to do with the results).
How to Get Reviews on Amazon the Right Way – Customer feedback is important to improve your business operations — especially when you’re selling on Amazon. Read on to get ideas on how you can get reviews faster and maximize the positive reviews that drive product sales.
Small Business Software Survey: Key Findings About Small Businesses – Not sure about the type of software you need for your business? Check out this article for some insights on the types of software widely used by small businesses, the types used least often, and the most popular brands.
Does SurveyCTO offer a free trial?
Yes. Users can start with a 15-day free trial before upgrading to a paid subscription. This includes 24/7 access to professional support but is limited to one team, 10 forms, 200 form submissions, and 200MB of data storage.
I want to add submission credits to my base plan. How much more do I pay?
For an add-on fee of $20, users get 1,000 extra submission credits if they feel that the standard 5,000 per team per month limit is not enough. Users may add more at any time.
What is a “team” in SurveyCTO?
Each “team” in SurveyCTO has its own secure area for collecting data, and you control which users have access to particular sections. From there, you can map your own staff and organizational structure. This allows you to manage everything, from a small individual study to a large group with multiple users across different projects. This is why pricing starts with one team and is scaled up as your network grows.
SurveyCTO Overview Video
This video provides an overall background on what Infusionsoft can do to help companies collect information and feedback from their market.
When choosing a survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of SurveyCTO’s popular integrations:
- Google Sheets
- Google Fusion Tables
- Google Earth
- Microsoft Excel
- Microsoft Word