SurveyMonkey is a survey software and data platform that allows users to easily collect and analyze information. Its features include survey templates, text analysis, data trends, data sharing, custom charts, and password protection, among others. In this article, we cover SurveyMonkey reviews and pricing. Ready to get started? Sign up for free.
Summary of Positive SurveyMonkey Reviews
Users who gave SurveyMonkey a positive review like that its interface is straightforward. They also said that it simplifies data, making it easy to understand even for users who don’t have much experience dealing with statistics.
“This program is very easy to use. It allows you to create and send surveys with a simple format and then analyze the results automatically, presenting them in tables and graphs.”
– Guillermo Andres Valbuena
Summary of Negative SurveyMonkey Reviews
Users who gave SurveyMonkey a negative review complained that creating and sending the questionnaires are tedious and time-consuming. They also mentioned that its customer service is inefficient.
One user who gave SurveyMonkey a negative review on G2 Crowd commented that he was charged for a standard plan despite only purchasing a discounted student plan. Upon contacting its customer service via its email support feature, he was not offered any assistance or reimbursement.
The SurveyMonkey pricing covers two products, each with several tiers: Individual Plans (ranges from $0 to $99 per month, billed annually) and Team Plans ($25 to $75 and higher per user, per month, billed annually). The main differences between the two products are the numbers of users and responses per month, level of customer support, integrations, an admin dashboard, and more.
Interested users should note that SurveyMonkey offers only one month-to-month subscription plan, Standard (from the Individual Plans), which costs ($37 per month). However, users who opt for annual billing can purchase the plan for only $31 per month.
Ready to get started with SurveyMonkey? Visit its website.
Check out the list below of some of SurveyMonkey’s features:
- Survey templates
- Password protection
- Text analysis
- Data trends
- Custom charts and reports
- Data sharing
- Real-time results
What is the minimum number of users for team subscriptions?
Team Plans require a minimum of three users.
How many questions can I add to a survey created with a free plan?
The free plan enables users to add a maximum of 10 questions per survey.
Here is a list of some of SurveyMonkey’s popular integrations: