SurveySparrow is an online platform that allows users to create, share, and regularly send mobile-friendly surveys to gauge customer pulse. Its features include multi-channel sharing, in-depth analysis, recurring surveys, and audience management. In this article, we cover SurveySparrow reviews and pricing. Ready to get started? Sign up for free.
Summary of Positive SurveySparrow Reviews
Users who gave SurveySparrow a positive review said that the platform is easy to use and navigate. They added that creating unique, mobile-friendly, and conversational surveys using the software is a breeze.
One user who gave SurveySparrow a positive review on Capterra said that he likes the conversational set up of the questions in the surveys. He added that this format makes the survey self-explanatory for respondents and helps attract more responses from them.
Summary of Negative SurveySparrow Reviews
Users who gave SurveySparrow a negative review noted that its customization tools are very limited. Some reported bugs that cause its reporting tools to malfunction. Others wished for more frequent updates and additional integrations with social media sites.
One user who gave SurveySparrow a negative review on Capterra complained that he can’t analyze reports properly because of bugs in the tool. He added that other paid features such as custom logo, scoring, reminder, and branding do not work properly.
SurveySparrow pricing is based on a free plan and three paid subscription tiers paid quarterly or annually: Personal ($19 to $69/month), Business ($199+ or $229+/month), and Agency ($499 or $599/month). The main differences between the plans include the number of monthly responses, users, and emails.
Plans are paid in full at the start of the billing cycle.
Ready to get started with SurveySparrow? Sign up for free.
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Check out the list below of some of SurveySparrow’s features:
- Multi-channel sharing
- Embedded surveys
- Mobile-First surveys
- Recurring surveys
- Audience management
- Secure surveys
Does SurveySparrow charge cancellation fees?
No. SurveySparrow does not charge any cancellation fee. You can cancel your subscription whenever you want.
Does SurveySparrow provide a refund?
Yes, SurveySparrow provides a prorated refund based on how much time is left in your current plan.
Here is a list of some of SurveySparrow’s popular integrations: