Disclaimer: Sysomos has changed its name to Meltwater Social. To view the updated review, please click here.
Sysomos is an integrated social media management tool and analytics software. It collects relevant information online to equip users with data to track and measure the performance of their brands’ social media activities. We compiled Sysomos reviews from around the web and found that it has a mix of positive and negative ratings. We also compared the most popular pricing options available.
Sysomos doesn’t publish their subscription plans online and interested parties need to contact sales support to get specific pricing details based on their specific business requirements. Prices for similar programs can range between $10-$100/month for basic software and $500-$1,000/month for more advanced applications.
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Summary of Sysomos User Reviews
What Sysomos does well:
Users who gave Sysomos positive feedback said that the data quality and volume they get from the software are really good. Generally, users feel that it is a great social listening and monitoring tool.
What Sysomos does not do well:
Users who gave Sysomos critical feedback said that the interface is not user friendly. Some users also reported occasional down times and instances when the system is slow to respond.
Most Helpful Positive User Review
A user who gave Sysomos a positive review on G2 Crowd said that the system provides valid and ample amount of data for social media performance analysis. She mentioned that the program particularly provides their team with in-depth insights on market trends, audience behavior, and ad performance that are hard to find anywhere else. She recommended it as a great product in conducting various social listening projects for multiple clients.
Most Helpful Negative User Review
A customer who gave Sysomos a critical review on G2 Crowd said that it is not the easiest software to understand and navigate and that new users should expect a steep learning curve. He also reported that the customer service team is inconsistent and that it is not easy to get a hold of representatives. He also mentioned experiencing occasional down times when using the software.
Check out the list below of some of Sysomos’ features.
- Content Creation and Management
- Campaign Management
- Social Media Analysis and Listening
- Real-Time Data Monitoring
- Social Media Content Publishing
- Data Analysis and Reporting
- Social Media Customer Service
- Trend Spotting
- Customizable Workflows
- Unlimited Information and Data Search
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Is the Sysomos dashboard customizable?
Yes, the system can be easily customized and configured to cater to your specific business needs and internal workflows.
What kinds of businesses can use Sysomos?
Sysomos mostly caters to startups. It can also cover businesses of different sizes from small and medium businesses to enterprises.
Sysomos Overview Video
This video provides an overview on how Sysomos can help your business with social media listening and campaign management.
When choosing a social media management software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Sysomos’ popular integrations: