Talkative is a help desk solution that allows users to communicate with their customers real-time within their website. It features cobrowsing, voice web calling, video web calling, and web chat. In this article, we compared its available pricing options.
Summary of User Reviews
As of the date this article was written (07/09/18), there are no user reviews of Talkative online. If you are a past or current Talkative customer, leave a review to help other small business owners who are deciding whether or not to use the software.
Talkative pricing is not readily available on its website. Services from similar providers have an average monthly cost of $74.01. Those with basic functionalities can range from $1-$49/month, while the extensive ones can cost $100-$149/month. According to a third party site, pricing depends on the number of licenses and users a company requires.
Discounts are also available for organizations with large number of agents and with longer contract duration.
Check out the list below of some of Talkative’s features.
- Voice Web Calling
- Video Web Calling
- Cobrowsing – This feature enables the agents to understand and solve their customers’ problems by seeing and interacting with exactly what the customers are seeing on their website in a completely secure way.
- Web Chat
Helpful Help Desk Software Resources
Best Live Chat Software 2017: Zendesk vs LiveChat vs Pure Chat – We looked at the live chat software leaders and up-and-comers in the field and reviewed Zendesk Chat (formally Zopim), LiveChat, and Pure Chat. Read this guide for our comparison and review of these three options, as well as our top recommendations.
How To Start & Manage A Helpdesk – The Ultimate Guide – In this guide, we will discuss what a helpdesk is, why a helpdesk software is the foundation on which to build your business, how to setup and manage your own helpdesk, and how to choose the right helpdesk software for your business.
Best Help Desk Software for Small Businesses in 2017 – In this article, we reviewed and compared Freshdesk, HappyFox, and Zendesk. Read on for our comparison and review of these three best help desk software platforms to see which one will fit your business needs.
Is Cobrowsing secure and compliant?
Yes. Cobrowsing is not desktop sharing, it only lets users see what their customers see on the website. Also, customers can call from within the website with no plugins and other harmful downloads.
What if a customer is on a page which shows sensitive information?
If the website has sensitive information such as credit card details on a check out page, users can obfuscate sensitive HTML elements to block those from being shared.
Talkative Overview Video
This video provides an overview on what Talkative can do to help businesses boost conversion rates and increase their revenue.
When choosing a help desk software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Talkative’s popular integrations: