Talkative offers a suite of website-based communication solutions that enable users to improve customer service and client journeys. Its features include co-browsing, voice and video web calling, and a live chat tool, among others. In this article, we cover Talkative reviews and pricing. Ready to get started? Book a demo.
The Talkative pricing scheme is not published on its website and is available only upon request. Similar software with basic functionalities can range from $0 to $25/month, while the extensive ones can cost $150 to $300/month.
Ready to get started with Talkative? Book a demo.
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Summary of Talkative Reviews
As of the date this article was written (August 28, 2019), there are very few up-to-date Talkative reviews online. If you are a past or current Talkative customer, leave a review to help others who are deciding whether or not to use the software.
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Check out the list below of some of Talkative’s features:
- Customer journey and session information tracking
- Live web chat and multiple concurrent chat conversations
- Pre-chat surveys and detailed chat logs
- Reporting tools and analytics
- Secure co-browsing solution
- Voice and video web calling
- And more
How does Talkative’s co-browsing tool work?
With Talkative’s co-browsing tool, the users’ support agents can join customers as they browse through a web page in real-time. It enables agents to gain a better understanding of the customer’s problems and provide assistance for completing complex online forms as well as giving platform walk-throughs, among others.
Are users required to install additional hardware or software programs?
No, they’re not. Talkative’s real-time communication solutions can be added directly to the users’ website without the need for additional hardware or software programs.
Here is a list of some of Talkative’s popular integrations: