TeamViewer is a remote access and online meeting software that connects people between a wide range of platforms or devices. It can establish connections not only through video, but also via VoIP and phone. We compiled TeamViewer reviews from around the web and determined that TeamViewer has mixed ratings. We also compared the most popular pricing options for small business owners.
TeamViewer Customer Reviews
Summary of TeamViewer Reviews
What TeamViewer does well:
Users who gave TeamViewer a positive review liked how easy it is to connect to people online no matter where they are with clear and quick audio/video transmission.
What TeamViewer does not do well:
Users who gave TeamViewer negative reviews had issues with the software crashing or lagging in slower connections, causing inconveniences during meetings.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that being able to have a meeting with multiple doctors no matter where they are is very convenient. She said TeamViewer allows her to connect with everyone in a timely manner. She feels that it’s a great way to have huddles and team meetings.
Most Helpful Negative User Review
A negative reviewer from G2 Crowd said that there are so many delays in the connection, and calls often get dropped in the middle of conferences. He thinks that TeamViewer should start working on improving their service for low speed connections.
Other TeamViewer Reviews From Users Around the Web
Here are a few other resources for finding helpful TeamViewer reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Aug 23, 2017|
TeamViewer has three licensing options — Business, Premium, and Corporate — which costs between $55 per month and $185 per month. All licensing plans are billed annually. The main differences between the plans are the number of channels allowed for each and the number of devices which can be connected per channel.
(Up to 3 devices)
|Third Party Integrations|
(Full list here.)
Each plan is assigned a certain number of channels. These numbers determine how many concurrent device sessions can be started per plan. Users can purchase add-on channels if necessary.
Please note, however, that for remote control sessions, all plans include unlimited endpoints that require no installation of the software. This means that even though the TeamViewer QuickJoin may need to be downloaded, customers can give you access to their devices without purchasing a license.
File transfer between devices can be done on a drag-and-drop basis. Users can copy even large files back and forth between devices without the requirement of an FTP server. TeamViewer can also be linked to a cloud storage provider.
Other features include:
- Additional Channels
- Mass Deployment
- Customizable Customer Modules