TeamViewer is a remote access and online meeting software that connects people through a wide range of platforms or devices. It can establish connections not only through video, but also via VoIP and phone. We compiled TeamViewer user reviews from around the web and determined that it has a mix of positive and negative ratings. We also shared its available pricing options.
Want to know the top video conferencing software for small business? Read our Teamviewer alternatives guide.
Summary of User Reviews
What TeamViewer does well:
Users who gave TeamViewer a positive review said that they like that it is very easy to take remote control of other computers, share files in between them, and access programs they need — all while making sure that the connection is secure.
What TeamViewer does not do well:
Users who gave TeamViewer a negative review complained about the company’s poor customer support. They added that transferring files between devices can take a long time.
Most Helpful Positive User Review
“Teamviewer is super easy to use. It is a straightforward program that does what it claims to do well. Logging into a remote computer is simple and secure. Being able to choose one-time logins with a random password or setting up a connection that you can access frequently makes it convenient and secure to login to a remote computer for work, tech support, or other work. Being able to transfer files and print remotely, without special plugins or multiple programs, makes it much more streamlined and is a time saver.”
Most Helpful Negative User Review
“TeamViewer is a very well developed software, but I have noticed that it has a lot of problems with the transfer of files…I cannot send a file quickly because it takes a long time, and eventually it gets canceled. Then I have to try again.”
TeamViewer has three licensing options — Business ($49/month), Premium ($99/month), and Corporate ($199/month). All licensing plans are billed annually. The main difference between the plans is the number of concurrent and licensed users that can establish sessions simultaneously.
All plans are billed in lump sum per year.
Check out the list below of some of TeamViewer’s features.
- Remote Desktop
- Online Meetings and Collaboration
- Security and Monitoring
- Single-Window User Interface
- Native Linux Host
- Customer Portal
- Reports in Servicecamp
- Extended Remote Device Dashboard
- And More
Helpful Video Conferencing Software Resources
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Does TeamViewer offer monthly subscriptions?
Currently, all subscription packages are purchased and renewed on an annual basis.
Will my subscription automatically renew?
Yes. Subscriptions automatically renew every 12 months from its purchase date to avoid service interruptions. If you wish to stop the auto-renewal, you need to cancel your subscription before its renewal date.
TeamViewer Overview Video
Learn how to download and get started with TeamViewer to control any Windows, Mac, and Linux computer with this quick video tutorial.
When choosing a video conferencing software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of TeamViewer’s popular integrations:
- Microsoft Dynamics 365
- Microsoft Active Directory
- Amazon WorkSpaces
- And More