Teckst is an enterprise platform for business text messaging that facilitates real-time human-to-human communication. It text-enables users’ current phone numbers and pulls SMS and live chat messages into their CRM, where agents can respond quickly to their questions. This article covers Teckst reviews and pricing. Ready to get started? Watch its demo video.
Teckst pricing is not published on its website. However, according to a third-party site, pricing for the software with basic features start at $100/agent/month. An enterprise plan is also offered at a custom price. Interested users may reach out to Teckst directly to obtain detailed pricing information.
Ready to get started with Teckst? Watch its demo video.
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Summary of Positive Teckst Reviews
As of the date this article was written (August 09, 2019), there are very few up-to-date Teckst reviews online. Users who gave the software positive reviews appreciate its ease of use. Some mentioned that they love that the software enables them to interact with their contacts and get feedback from them.
Summary of Negative Teckst Reviews
There are not a lot of recent negative Teckst reviews online as of this writing. Although some users said that they never had any major issues with the software, they find its pricing a bit expensive. Others wished for it to offer more features, such as robust reporting.
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Check out the list below of some of Teckst’s features:
- Multi-channel messaging
- Conversation transfer
- Reply-enabled notifications
- Suggested responses
- Character counter
- Media library
- And more
Which types of industries does Teckst cater to?
Teckst caters to industries that include retail, travel, sports and events, sales, and customer service.
What type of support does Teckst provide to its users?
Teckst provides its users with full enterprise-grade support, such as staffing and training, program support and best practices, annual engagement calendar, 24/7 engineering support, and dedicated account manager, among others.
Here is a list of some of Teckst’s popular integrations: