TenantCloud is a property management software that provides users with end-to-end rental accounting and management solutions. It allows users to receive online payments, manage tenants, and oversee maintenance requests. In this article, we covered user reviews and pricing. Ready to try TenantCloud? Get a free trial.
TenantCloud offers a free plan and two paid subscription options: Standard ($9/month) and Advanced ($35/month). The main differences between the plans are the number of units that can be managed, amount of data storage, administrator accounts, as well as the availability of premium features such as tenant matching, online payment, and a property message board.
TenantCloud also provides additional subscription options called Tenant (tenant portal) and Service Pro (maintenance request management) — both can be used for free.
The Tenant plan includes rental history, online applications and leases, and unlimited online payments. The ServicePro plan provides users with maintenance request analysis, personal accounting, maintenance bid requests, and calendar.
What TenantCloud Does Well
Users who gave TenantCloud a positive review said that it is affordable and easy to use. They also find it convenient to have all their tenant information, maintenance requests, and payment statuses in a single platform.
One user who gave TenantCloud a positive review on Capterra noted how easily she can oversee and manage her rental properties with its tools for accounting, marketing, tenant management, and reports. She also highlighted how inexpensive the software is.
What TenantCloud Does Not Do Well
Users who gave TenantCloud a negative review complained about synchronization issues, system glitches, and unreliable customer support. They also suggested improvements on multiple payment options and the linking of tenant-to-landlord accounts.
One user who gave TenantCloud a negative review on Capterra reported glitches in the multiple payment functionality of the program. She shared that she often encounters page redirects when entering multiple payment records, which sometimes makes it difficult to input and accurately record a tenant’s payment history.
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Check out the list below of some of TenantCloud’s features:
- Online Rental Payment Collection
- Tenant Matching
- Online Leases
- Notice Templates
- Property Message Board
- Document Storage
- Google Calendar Sync
Can users setup leases with multiple tenants?
How can tenants request for maintenance and repair services?