Tenfold is a CRM solution that focuses on tracking the conversation and interaction history of users with their clients. The tool enables businesses to stay updated on all important information about every customer, especially if different sales representatives attend to their support hotline. In this article, we cover user reviews and pricing. Ready to get started with Tenfold CRM? Request a demo.
What Tenfold CRM Does Well
Users who gave Tenfold CRM a positive review said that it has an intuitive and user-friendly interface. They added that it effectively tracks client calls and shows how much effort salespeople are putting in. Efficient customer support was also consistently cited.
“Tenfold has created a very user-friendly application that makes it easy to view lead scoring, manage account information and log phone calls to clients. I love the fact that I can jot down notes throughout the day and go back to review my calls at the end of the day. I can view what times I am most likely to have meaningful conversations with customers and adjust my phone strategy.”
What Tenfold CRM Does Not Do Well
Users who gave Tenfold CRM a negative review mentioned that its pop-up should be customized. They also complained that the system crashes if the calls exceed a certain amount of time. Others also said that they were unable to recover data after phone connection was interrupted.
“The software is limited to Chrome. If you don’t use Chrome, you can’t use the software. The Chrome lock-in is the biggest drawback of the software. It makes the software inflexible since it requires Chrome to be running. The popup can also not be moved around. It is stuck at the bottom right. Doesn’t matter if that is a good spot for you or not, that is where it’s at and it’s not moving. If the pop were it’s own app that could be used in its own window and put anywhere on the screen, it would be brilliant!”
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Tenfold CRM Pricing
Tenfold CRM has a customized pricing scheme and doesn’t publish its subscription plans online. However, services from providers similar to Tenfold CRM usually cost around $10-$20 per month for apps with basic and straightforward functionalities, while the more extensive ones cost around $50-$100+ per month.
Top Tenfold CRM Alternatives
Ready to get started with Tenfold CRM? Request a demo.
Tenfold CRM Features
Check out the list below of some of Tenfold CRM’s features:
- Contact Management
- Lead and Pipeline Management
- Call Management
- Importation and Exportation of Customer/CRM Data
- Third-Party Integrations
Top Tenfold CRM Pick from Fit Small Business
6 Best CRM for Small Business in 2019 — CRM software helps businesses efficiently manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared more than 20 products offering a range of options to determine the six best CRMs for small businesses in terms of price, features, customization, integrations, and reporting, arriving at the best overall CRM.
Tenfold CRM FAQ
Does Tenfold CRM offer useful resources to support beginners?
Does Tenfold CRM save data from the user’s CRM?
Here is a list of some of Tenfold CRM’s popular integrations: