Tenfold is a CRM solution that focuses on tracking conversation and interaction history of users with their clients. The tool enables businesses to stay updated on all important information about every customer, especially if different sales representatives attend to their support hotline. We compiled Tenfold CRM user reviews from our website and around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of Tenfold CRM User Reviews
What Tenfold CRM Does Well
Users who gave Tenfold CRM a positive review said that they like its ease of use and helpful customer support team. They also love how they can easily track workflow progress, score leads, and organize customer interactions using the software.
What Tenfold CRM Does Not Do Well
Users who gave Tenfold CRM a negative review complained about occasional downtimes causing disruptions to their workflow. They also said that it only runs on Google Chrome, which is inconvenient for individuals who prefer using other browsers.
Most Helpful Positive User Review
“Tenfold has created a very user-friendly application that makes it easy to view lead scoring, manage account information, and log phone calls with clients. I love the fact that I can jot down notes throughout the day and go back to reviewing my calls at the end of the day. I can view what times I am most likely to have meaningful conversations with customers and adjust my phone strategy.”
– Tanner Garrity
Most Helpful Negative User Review
“The software is limited to Google Chrome. If you don’t use Chrome, you can’t use the software. The Chrome lock-in is the biggest drawback of the software. It makes the software inflexible since it requires Chrome to run. The popup also cannot be moved around. It is stuck at the bottom right. Doesn’t matter if that is a good spot for you or not — that is where it’s at and it’s not moving.”
– Joel Brache
Tenfold CRM Pricing
Tenfold CRM has a customized pricing scheme and doesn’t publish its subscription plans online. However, services from providers similar to Tenfold CRM usually cost around $10-$20 per month for apps with basic and straightforward functionalities, while more extensive ones cost around $50-$100+ per month.
Tenfold CRM Features
Check out the list below for some of Tenfold CRM’s features.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Contact Management: lets users organize a directory of all their business contacts, including their profile and contact information.
- Call Management: provides users with functionalities such as outbound calls, local caller ID, natural language processing, and mention notifications.
- Importation and Exportation of Customer/CRM Data: allows users to download data to and from the app from other third-party apps, such as Salesforce and Oracle.
- Third-Party Integrations: lets users seamlessly integrate with other apps they use such as marketing automation, call management, file management, and social media among others.
Helpful CRM Software Resources
What is a CRM Software? An Introduction For Small Businesses — In this guide, we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Tenfold CRM FAQ
Does Tenfold CRM offer a demo?
Yes. Interested users can request for a free live demo.
Does Tenfold CRM have a mobile solution?
Yes. Users can access Tenfold CRM on their mobile devices. There is also an available desktop app for Mac and PC users.
Is there an available web browser extension for Tenfold CRM?
Yes. A Google Chrome extension is currently available for Tenfold CRM users.
Tenfold CRM Overview Video
This video provides an overall background on what Tenfold CRM can do to help businesses improve their relationship with their customers.
When choosing a CRM software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Tenfold CRM’s popular integrations: