Tenfold is a CRM solution that focuses on tracking conversation and interaction history of users with their clients. The tool enables businesses to stay updated on all important information about every customer, especially if different sales representatives answer their support hotline. We compiled Tenfold CRM reviews from around the web and found that it has mainly positive ratings. We also shared its available subscription option.
Pricing & Features
Summary of Tenfold CRM User Reviews
What Tenfold CRM does well:
Users who recommended Tenfold CRM said that the app is very efficient in helping them provide great service to their customers because of its ability to collate all important conversation and interaction points with them. They also said that its contact management feature is great.
What Tenfold CRM does not do well:
Majority of the users who gave Tenfold CRM negative reviews said that the app experiences occasional glitches, especially when using its “click-to-dial” feature. It is notable, however, that there are not many negative reviews other than the occasional system crashes, and most users are generally satisfied with the product.
Most Helpful Positive User Review:
A user who left a positive review on G2 Crowd said that he can easily record details about various phone customer conversations, which directly links to his Salesforce account. He said that this makes it so easy to organize his calls with his customers. He also likes how every call is broken down to show the duration, who called who, and which calls were successfully connected — saying that this greatly helps the team track their progress with all customers.
Most Helpful Negative User Review:
A user who left a negative review on G2 Crowd said that the program occasionally crashes, especially when using the click-to-dial function. She also said that the app lacks the functionality to pre-identify where a caller is coming from based on their area code such as region, state, or time zone. She said that this can potentially help users come up with talking points before answering a call from new customers.
Tenfold CRM Pricing
Tenfold CRM has a customized pricing scheme and doesn’t publish its subscription plans online. However, services from providers similar to Tenfold usually costs around $10-$20 for apps with basic and straightforward functionalities, while more extensive ones cost around $50-$100+ per month.
Tenfold CRM Features
Check out the list below of some of Tenfold CRM’ features.
- Lead and Pipeline Management and Reporting: Enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Contact Management: Lets users organize a directory of all their business contacts, including their profile and contact information.
- Importation and Exportation of Customer/CRM Data: allows users to download data to and from the app from other third party apps such as Salesforce and Oracle.
- Third Party Integrations: Lets users seamlessly integrate other apps they use such as marketing automation, ecommerce, file management, social media, landing page builder programs, among others.
Useful Tenfold CRM Resources
What is a CRM Software? — In this guide, we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Tenfold CRM Overview Video
This video provides an overview on how Tenfold CRM can help businesses improve their customer relation activities by helping them become updated about all of their customer interaction.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Tenfold CRM ’s popular integrations.