Timetrade is an online appointment scheduling software designed to improve customer retention and increase sales growth. Its integrated scheduler platform can be used by a wide range of industries such as banking, retail, education, technology, financial, health and wellness, and more. We compiled Timetrade user reviews from around the web and determined that it generally has positive ratings. We also compared its available pricing options.
Summary of User Reviews
What Timetrade does well:
Users who recommended Timetrade said that the software is very convenient to use. They also like that it allows users to customize automated messages and templates, which they can send across multiple platforms upon booking an appointment.
What Timetrade does not do well:
Users who gave Timetrade negative reviews said that there is a need to improve the dashboard and interface to make it more intuitive. They also complained about occasional glitches like appointments that were automatically set to repeat mode. However, the users said that customer service is always quick to help.
Most Helpful Positive User Review
A user who left a positive review on GetApp said that Timetrade effectively and automatically sets up all her calendar appointments — ridding her of time-consuming manual data entry. According to her, the software also helps decrease the number of no-shows because of appointment reminders, which results in their sales growth.
Most Helpful Negative User Review
A user who left a negative review of Timetrade on GetApp said that the initial process of setting up tasks and different types of appointments could be time-consuming. However, once everything is set and configured, it works well.
Timetrade has four subscription plans: Individual Edition ($49/year), Scheduler for SMB ($48/year), Scheduler for Salesforce ($348/year), and Scheduler for Enterprise (customized pricing). The main difference between the plans is access to premium features such as enterprise integrations, customer engagement APIs, queue management, and more.
*Annual subscription plans are charged on lump sum, and users are only billed once a year.
Check out the list below of some of Timetrade’s features.
- Intelligent Appointment Scheduling
- Omnichannel Customer Experience (Mobile Devices, App, Desktop, and more)
- Appointment Routing
- Web and Video Conferencing
- Configurable Business Rules
- Customer Engagement APIs
- Queue Management
- Full-Stack Security
- Enterprise Integrations
- Pooled Resources
- Smart Matching
- Lifecycle Management
- Intelligent Insights
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Is there a free trial?
How does Timetrade engage with potential and existing customers?
TimeTrade helps businesses engage with customers through omnichannel and mobile application tools. The software also manages one of the most important aspects of customer engagement, which is the live chat.
How does Timetrade help boost sales?
Timetrade generates data-rich reports that are useful to track business performance. It provides actionable visibility into the success of a business’ customer engagements and marketing campaigns.
Timetrade Overview Video
This video explains how the Timetrade appointment scheduling system works to help grow businesses.
When choosing an appointment scheduling software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Timetrade’s popular integrations: