Tix is a cloud-based ticketing system that helps users handle their events and boost online ticket sales effectively. Its features include multiple seating options, multichannel distribution capabilities, mobile box office, and more. In this article, we cover Tix reviews and pricing. Ready to get started? Sign up for a free setup.
The Tix pricing scheme covers three types of fees: Box Office Fee ($0.25 per ticket), Online Fee (ranges from $1 to $1.50 per ticket), and Call Center Fee ($3.50 per ticket). Additionally, Tix charges a credit card processing fee of 5% of the ticket price for Tix merchant account users.
Tix also offers a ticket printing and mailing service. It comes with a single shipping and handling fee of $3 when directly mailed to your ticket buyers. Additionally, it costs $0.20 per ticket, exclusive of shipping costs, when delivered directly to its users.
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Summary of Positive Tix Reviews
Users who gave Tix a positive review said that it is user-friendly and flexible. Others commented that its online seat selection ordering functionality is very efficient, while others like that its customer support is excellent.
One user who left a positive review of Tix on Capterra mentioned that it helps him easily manage the entire ticketing process. He added that he likes its customer service team for being prompt in answering his questions.
Summary of Negative Tix Reviews
Users who gave Tix a negative review commented that they sometimes experience system glitches. Others complained about the lack of social media promotion, while others wish that there were more ticket printer choices.
One user who left a negative review of Tix on Capterra pointed out that the reports sometimes do not download to an Excel sheet correctly. He added that the developer explained that it is a common issue.
Check out the list below of some of Tix’s features:
- Multichannel distribution capabilities
- Multiple seating options
- Mobile box office
- 24/7 service and support
- Email marketing
- Season subscriptions
- And more
What types of clients does Tix support?
Tix supports the following types of clients: promoters, producers, venues, music festivals, film festivals, theme parks, concerts, night clubs, universities, and more.
How long does it take for my ticket revenue to arrive?
When you use Tix’s merchant account for credit card transactions, your ticket proceeds will arrive in your account within 48 to 72 hours after the ticket purchase.
Here is a list of some of Tix’s popular integrations: