Toast POS is a customizable Android POS system built specifically for restaurant owners. It offers users with solutions for operations management, revenue tracking, customer loyalty program development, and more. We compiled available Toast POS reviews online and found that it has generally positive ratings. We also compared the most popular pricing options available.
Want to know the top POS software for small business? Read our Toast POS alternatives guide.
Summary of Toast POS Reviews
What Toast POS does well:
Users who gave Toast POS a positive review like that the program is intuitive and user friendly. A lot of users also like that the software continues to improve based on feedback and comments given by users.
What Toast POS does not do well:
There weren’t a lot of negative reviews for Toast POS, but some users say that the Toast POS hardware isn’t reliable and experiences occasional down times. Additionally, while some users commended the customer support’s responsiveness to their feedback, some users also said that the quality of service can be improved.
Which POS System is Right for You?
Most Helpful Positive User Review
A reviewer from G2 Crowd said that Toast POS is highly intuitive and user friendly. He shared that it has an app-based design and is hosted in the cloud, which he likes because he can check sales on the go and update employees’ information from any computer. He also said that because the company is still young, it is quite receptive to feedback and releases an update every 30 days to include suggested features from the users.
Most Helpful Negative User Review
A reviewer from Software Advice said that Toast POS has inadequate credit card processors that are not even EMV capable. He also said that he’s become susceptible to charge-backs even with signed slips because of the software. He added that Toast POS seems to not honor their hardware warranties, which caused him to buy new POS terminals after just a year and a half of using the system.
Toast POS Pricing
Toast POS’ core software starts at $79/month per terminal. Their hardware bundles start at $899, with a remote installation fee that starts at $499. They also charge a custom flat fee for processing which can vary depending on the type of business.
|Software||Starts at $79/month/terminal|
|Looking for something less expensive? Check out Square POS.|
Toast POS Features
Check out the list below of some of Toast POS’ features.
- Cloud-based system
- Online ordering feature
- Employee management
- Real-time sales reports
- End-to-end encryption
- Inventory management
- CRM system
- Mobile POS
- Guest database management
- And more
Useful POS Software Resources
Best Restaurant POS System 2017: Toast vs. TouchBistro vs. Lavu – In this buyer’s guide, we compare the top three POS software for restaurants. You’ll find more details on Toast vs. TouchBistro vs. Lavu that will give you an idea of which POS software is ideal for you.
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top three POS software for small businesses. We compare Square POS vs. Lightspeed Retails vs. ShopKeep to give you an idea of which POS software will work best for your business needs.
5 Best Cafe POS Systems for 2018 – After reviewing an array of popular restaurant POS systems, these 5 top the list in effectively balancing features and price for small businesses.
Cash Registers vs POS Systems: Which is Best for Retailers? – Wondering which is better for your business? Read on as we explore both options and help pinpoint the best solution for your store.
Toast POS FAQ
Can I use an external credit card processor with Toast POS?
No. To ensure consistent support and accurate reporting, Toast POS has its own credit card processor for all users to use.
What is Toast POS’ billing policy?
Your billing cycle and policy will be outlined in your Toast Merchant Agreement. You will receive the outline once you subscribe to the system.
Overview of Toast POS Video
The video below explains how Toast POS streamlines a restaurant’s operational management to help users grow their business.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Toast POS’ popular integrations.