Toast POS is a point-of-sale (POS) software designed to help owners streamline their restaurants’ operations. It provides solutions for payroll and team management, online ordering and delivery, reporting and analytics, and more. In this article, we cover Toast POS reviews and pricing. Ready to get started? Get a free demo.
Which POS Provider Is Right For You?
Toast has just one plan, which starts at $79 per month, per terminal. This includes Toast POS core features such as cloud-based reporting, menu management, and kitchen operations. Additional features, including online ordering, inventory management, gift cards, and payroll management are available for a higher monthly fee. Restaurants can also add additional terminals for an additional monthly fee.
Toast offers hardware bundles including handheld touchscreen terminals, kitchen display screens, and more with 0% financing. Their most popular bundle starts at $899. Toast also offers remote and in-person installation options starting at $499. All Toast POS systems come with Toast’s integrated payment processing. All fees and pricing are customized for each business, depending on individual needs.
Starts at $79 per terminal, per month
Starts at $899
Starts at $499
Check out the list below of some of Toast POS’s features:
- Tableside service
- Menu management
- Online ordering and delivery
- Kitchen display
- Customer feedback
- Reporting and analytics
- Inventory management
- Employee management
- Mobile POS
- Payroll administration
Toast POS Alternatives
Here is a list of some of Toast POS’s popular integrations:
Toast POS Reviews
Summary of Toast POS Positive Reviews
Users who gave Toast POS a positive review mentioned that it has a very intuitive user interface. Others said that its credit card transactions are fast while some are delighted with its responsive customer support team. One user who left a positive review of Toast POS on Software Advice commented that it is easy to learn and that teaching others how to utilize it is simple. He also likes that it has enough resource guides.
Summary of Toast POS Negative Reviews
Users who gave Toast POS a negative review complained that it sometimes slows down due to glitches. Others said that its monthly fee is a bit expensive while some pointed out that its reporting functionality is not that great. One user who left a negative review of Toast POS on Software Advice said that it freezes up or runs a bit slow. He pointed out that these are the only issues that he usually encounters.
Toast Ease of Use
Ease of use is one of Toast’s greatest strengths. Many reviewers say that the system is incredibly user-friendly and easy to learn, which is essential in a fast-paced restaurant environment. Users say that the system is fast and that the touchscreen interface is clean and intuitive.
Toast Customer Support
Customer support is another one of Toast’s strengths. Many reviewers say the customer service team is top-notch, offering 24/7 phone support. Some reviewers are also very happy with the detailed e-books and templates available on Toast’s website on various restaurant management topics.
Industry & Business Size
We compiled user review data from across the internet to look at the typical ratings breakdown for users of (software name). Here are some key takeaways from that data.
- 88% of users rated it 4 stars or above
- 8% of users rated it 2 stars or lower
- Most common business size is one to 50
- Not enough information on industry
Can I use my own hardware?
Yes, you can. However, Toast POS strongly recommends using its internal hardware to ensure maximum efficiency.
Does Toast POS provide a warranty on its terminals?
Yes, it does. Toast POS’s Elo terminals come with a two-year warranty.
Our Top Restaurant POS Picks
Toast POS is a popular restaurant POS. However, there are many POS systems for every kind of foodservice business. Whether you own a fine dining establishment, food truck, cafe, or quick-service restaurant, there is a POS system that is best suited for your needs. Read our article on Best Restaurant POS Systems to see which one is right for you.