Toggl is a software or app used for time tracking. It allows small business owners, freelancers, contractors, and consultants to have an overview of the number of hours they spent working on projects or tasks. We compiled Toggl user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
Toggl Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Summary of User Reviews
We scoured reviews online and determined that Toggl has generally positive ratings. Here’s what we found:
What Toggl does well:
Users who left a positive review of Toggl said that it’s easy to use and that the software offers several ways to track time — both online and offline. It has a web version, browser extensions, desktop programs (for Windows/Mac/Linux), and Android and iOS apps. Users also like that it has a feature which reminds them to track their time before they start to work. Those who subscribe to higher plans also love that it provides beautiful and robust reporting that even shows time usage graphs.
What Toggl does not do well:
Most users are generally happy with the software, although some users wish there were certain features available in the platform specific to their needs (i.e. integration with Basecamp, more detailed reports, automatic time-zone tracking, automated project type time averaging, etc.).
Most Helpful Positive User Review
One user who gave Toggl a positive review on G2 Crowd likes that the software allows her to track her time on her mobile phone and her browser. She especially likes that she receives a reminder from Toggl to record her hours before she goes into project mode. She mentioned that the platform enables her to categorize her clients and projects, which shows her how her time is spent between clients — allowing her to make adjustments along the way.
Most Helpful Negative User Review
One user who left a review of Toggl on G2 Crowd said that it’s a good tool, but he feels that it doesn’t provide the more complex analysis he wants (such as the average time he spends on every project category).
Toggl User Reviews from Around the Web
Here are a few other resources for finding helpful Toggl customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of August 25, 2017|
Toggl offers a free plan and three paid plans — Starter, Premium, and Enterprise. Paid plans range from $10 to $20+ per user per month. A discount of $1 to $2 (for Starter and Premium, respectively) per user per month is given to users who subscribe yearly. Priority support is available with their Enterprise plan.
|Monthly Pricing Per User|
|Annual Pricing Per User Per Month|
|Adding Time Manually|
|Summary, Detailed, Weekly Reports|
|Exporting (PDF and CSV)|
|Required Fields on a Time Entry|
|Adding Time for Team Members|
For those who would like to try the software first, Toggl offers full access to all the features in a user’s selected plan free for 30 days.