Hi there. We use grasshopper for our business, however we are having problems where the app won’t ring on our phones went they are called so everything always goes to voicemail . Also is it possible to set up more than 1 extension from the app because right now it doesn’t let me do that and we would like 3-4 extensions to all be going to the same phone number. Thanks 🙂
If you have call forwarding turned off, your calls will automatically get sent to voicemail. This Grasshopper support article explains how to change call forwarding settings. That same article also explains how to setup multiple extensions. You’ll have to use a desktop browser, however (I’m not aware how to do it from a mobile app.)
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