March 19, 2018 at 4:59 pm #176356
Your article was very informative. We use QuickBooks Online (I use it via a Mac) and our auditor has requested a copy of our QB file per our year-end audit. Also, I have heard QB Online only saves a year or two of data but not longer than that, so the if there was a failure of some type, only about one year would be able to be restored. If that is true, can I download the full history of our QB file to store on a PC or MAC in case this were to ever happen? Thank you.March 19, 2018 at 5:07 pm #176485
To my knowledge, you cannot extract your data from QuickBooks Online, Intuit would have to do that for you. In general, they typically do that when customers want to cancel their account. Since you do use QuickBooks Online, you can give your accountant access to your file by setting them up as a user. If the auditor insists on a copy of your file, I would contact Intuit customer support at 1-888-333-3451 to make that request. Also, because your file is in the cloud there is no limit to the amount of data that it can hold, it is unlimited so no worries there.
Thanks so much for reading!