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Can you delete all of the information and restart a new company with transaction

This topic contains 1 reply, has 2 voices, and was last updated by Crystalynn Shelton 9 months, 3 weeks ago.

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October 24, 2017 at 11:23 pm #112790 Reply

Paula
Hi there,
I have recently acquired a new client who set up their own QBO account It is their (first year in business and they are brand new to QBO) they have set it up or entered the information, or even imported the banking entries correctly. Is there a way to delete all the entries and start again from scratch?
Cheers
Paula
October 24, 2017 at 11:29 pm #112887 Reply

Crystalynn Shelton
Moderator
HI Paula,
Unfortunately there is no way to wipe a file completely clean. If it is beyond repair then it might be worth it to close that account and start a brand new one. Since the userid is generally an email address, you will have to use a new one for the new QuickBooks Online account.
Thanks for reading!
Crystalynn Shelton
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