This topic contains 2 replies, has 2 voices, and was last updated by Roger Wattam 5 months, 1 week ago.
October 31, 2017 at 6:50 pm #115039
We are an independent restaurant in Ohio with 2 locations. Some employee’s work in both locations. I have 2 payroll schedules set up as we pay each location biweekly. Local (City Taxes) in Ohio, well let’s say it is a NIGHTMARE! Employee’s working in our main restaurant in Marion pay Marion City Taxes, if that employee works a few shifts at our Delaware location then their pay for Delaware must have Delaware City Tax and Marion “RESIDENCE” tax withheld which is a fraction of the rate for Marion City Tax. If I set these employee’s up with the 3 tax rates on pay tax set up then for each pay check it deducts all 3 in error. The only way I found to fix this (other than remembering to manually zero out those taxes that they do not owe for the appropriate city they worked in) is to set up duplicate employee’s for the same person setting each one with the appropriate taxes for the city they are working in. Now throw in the fact that Ohio has a School District tax for many school districts, which the quick books set up of these taxes did not work for me because I could not figure out how to find the amount deducted for the individual school districts which must be reported by school district to the State of Ohio. So again I set up my own system by setting them up each individually as I did the city taxes. By the way, I started using QB January 1, 2017, no training, never used it before, because my Boss just decided we were going to do our own payroll and change from One Write Plus to Quick Books as of 1-1-17. He said everyone told him yeah she can figure it out it’s REALLY EASY! I have struggled this entire year and still do not have all of my vendors set up, customers, etc, etc.
NOW WHAT I AM REALLY WORRIED ABOUT IS MY W2’s and those employee’s that are set up in duplicate. I also realized that the duplicate employee’s has my SUTA and FUTA messed up so have had to go back and correct those amounts when the employee got to the limit, and could not use that wonderful time saving file suta by eftps due to the fact that QB thinks these are separate employee’s not one.
Do you have any suggestions or helping idea’s? Is there a way to assign certain taxes to payroll schedules? If I change the SDT tax back to the QB method is there a way to get a report with totals by the individual school districts? Can I issue the duplicate employee’s two W-2’s one for Marion and One for Delaware? HELP!!!!!!!!!!!!!!!!!
Any help would be soooooo greatly appreciated!
JanetOctober 31, 2017 at 6:51 pm #115101
I’m sorry to hear that you are experiencing these issues with QuickBooks Payroll. Since you do have a QuickBooks Payroll subscription, you are entitled to free tech support. I recommend that you contact them to see if they can help you. You have identified all of the issues that having two employees has caused but I honestly don’t know how to go about resolving the issue. If you don’t have luck with the support team, I recommend finding a local QuickBooks ProAdvisor that can come to your office and review your file. Here is the link that you can use to enter your zip code and find a local expert.
I hope it all works out but feel free to reach out if you need anything else.
QuickBooks Payroll Support: 1-800-488-7330
Find a ProAdvisor Link: https://quickbooks.intuit.com/find-an-accountant/
All the Best-
Crystalynn SheltonNovember 14, 2017 at 4:31 pm #117745
Janet, I know Crystalynn et al will not like my solution but I should offer it. I, too, handled the business payroll and found it to be nightmarish at times. In the end, I engaged a payroll specialist company the handle it for us. Unless you are constantly on top of changing regulations and requirements, you risk running afoul of the IRS, state and local tax authorities, etc. I found the cost of the service to be well worth it for peace of mind.