What do i do when de cc credit amount is different from de original amount?
I work with different types of currency and sometimes the exchange rate is not the same when they make the return
The accepted international ecommerce refund practice is to apply the exchange rate used on the date of the original purchase transaction. That’s what the big payment processors like PayPal use as a standard operating procedure in these cases, so that’s generally a good model to follow. You can learn more about how PayPal deals with exchange rate issues on returns in this knowledgebase article. I hope this helps, good luck!
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