Thank you for your inquiry. The PrestaShop website does not address this issue and you have to purchase a support plan for further assistance. You can reach out to PrestaShop directly, by clicking here. There is an article on a third-party site on How to Install PrestaShop Using the cPanel Hosting Control Panel that you can check out. This site is not a part of PrestaShop and it is up to the user whether or not to utilize it as a resource.