How can artists avoid getting scammed sending original files?
I just read your article on selling at on different online platforms. Thanks very much for all that research.
My mom is an artist with very limited tech-literacy. She currently has some works on her own website (without shopping cart feature) and on saatchiart.com. She recently received a purchase order from an interior designer wanting to reproduce high-quality prints of her works in a hotel.
She’s at the stage where they’re asking for her to send an invoice and to upload the high-res images onto their site.
I was wondering if you’d have any advice for processing the payment. Should she ask them to send the payment before she uploads the files?
Hope to hear from you!
The most secure way to do this is to get prepaid via check (and make sure it clears) or via wire, with the release of the files upon payment. She can also accept payment online via a free PayPal Business Standard account which you can help her set up pretty easily. You can even send an invoice from PayPal. This is a very common way for services and artists to request payment if they don’t have a shopping cart set up. Once the PayPal invoice is paid, she’ll have the money, can move it into her bank account, and can then upload the files.
If it’s a reputable design firm that wants to pay via invoice, she can tell them that she doesn’t release files and print licensing without payment — just keep it simple. Hope this helps, good luck!