How much does it cost to give support to my customers using only Chat and Emails?

Software & Services

• 
  Rediet 1 week, 6 days ago

  How much does it cost to give support to my customers using only Chat and Emails?

  Hello,
  I have 10 Agents that i need to give support to my customers using only Chat and Emails. How much does that cost?

  #536534 Reply

  This question came from 2019 Zendesk Reviews, Pricing & Popular Alternatives.
  1 Reply
  
  Catherine Marsden
  

  Moderator

  

  1 week, 6 days ago

  Hi Rediet,

  Thank you for your question. The Zendesk pricing scheme covers eight products, each with several tiers: Support ($9-199/agent, per month), Chat ($0-$70/agent, per month), Talk ($0-$110/agent, per month), Guide ($0-$34/agent, per month), Connect ($153-$3,094, per month), Suite ($109-$179/seat, per month), Explore ($0-$9/agent, per month), and Sell ($19-$199/seat, per month). For more information and a detailed quote, you can contact the Zendesk team directly by clicking here

  To see what we consider the best help desk software, check out our article 6 Best Help Desk Software 2019

  Regards,

  Catherine Marsden

  #537828 Reply
• Author
  Posts