- August 15, 2018 at 7:57 pm #234173
You mention in the article that I can configure an email to be sent to my Amazon customers requesting a review. I have looked all over seller central and I can’t seem to find where I set this up? Can you please let me know where/how I do this?
Thanks so much,
MichaelAugust 15, 2018 at 8:11 pm #234183
Amazon has tightened up on this recently and many sellers report they’re now getting violation notices for doing this. Remember, Amazon already sends out a reminder to customers for feedback on every order, so anything you send doubles the effort — and interruption from the customer’s view. While you can theoretically still send an email to a customer via Seller Central using the regular customer contact email function, it’s best to be patient and just get reviews from the standard Amazon email now.
We’ll be amending this in this article soon to reflect this — Amazon’s constant changes certainly keeps up on our toes!