HIPAA refers to health insurance and privacy of personal health-related information.
As Zoom is a communication platform, it must be noted that whether it’s compliant or not depends more on what you share over the platform and who you share that information with. For example, if you app share or discuss personal health information of an employee with those who have no right to know (like the employee’s manager) you’re violating HIPAA. That’s true whether you share the information on paper, email or Zoom. Further, recording that video call may make it available (accidentally or intentionally) to those who have no right to the information.
Zoom has features that let you limit who can join a call so that you can maintain confidentiality. But I would caution about who you invite to a call, make sure that participants can’t accidentally “jump in” to the call, and certainly not record or share confidential HIPAA information via Zoom or any other cloud-based video platform that stores data online where it can be shared with a link.
Laura, HR Staff Writer