Looking for a chat software or customer support software
I need the software to integrate whatsapp (and of course mail, txt, voice, social, website form generated tickets), and I have a max budget of 30 usd per month per user (2 users)…. is this feasible? Spoke to Zendesk they want 100 per month only for whatsapp… spoke to liveperson, they want 90 user per user min 3 users…………..we are a small business!!
You might take a look at HubSpot with the WhatHub integration. You can get a a free HubSpot CRM Service account, and the cost to add on WhatHub is $25/user/month if billed yearly or $30/user/month if billed monthly. With the free HubSpot CRM plan, there are some features customers that you may not have access to such as workflows and lists.
You might also take a look at Front, it’s a bit over your budget at $39/user/per month, but looks to easily integrate with WhatsApp. And, as a side note, ZohoDesk is actively developing a WhatsApp integration by the end of 2019. When that happens, they might also be an affordable option.
Hope this helps. Thanks for visiting the site!