Dear osticket, I would like to know more detail about your service.
Thank you for your inquiry. osTicket is a help desk software that allows users to route customers’ inquiries received via web-forms, phone calls, and emails into one easy-to-use platform. It provides an open source ticket management system that suits small to medium-sized organizations. Some features include dashboard reports, custom fields, columns and queues, ticket filters, and agent collision avoidance. For more information about osTicket, you can reach them directly by clicking here
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