October 17, 2017 at 7:04 pm #110395
I run a small non profit that accepts monthly donations. We use Square, and have to manually enter the monthly donations. Since I just took this over from our treasurer, and we have EFT automatic transfers for checking account donors, I spent half my day yesterday trying to set up an automatic recurring charge for our donors that use credit cards. Thread after thread said square does this. You posted that square does this. When I finally found a thread question that articulated the problem flawlessly, the square rep admitted they dont do recurring payments only invoicing. I am now 99% sure they only offer automatic invoicing, and that they will not automatically transfer the money monthly for recurring payments. If I am wrong, feel free to set me straight, I would love to be wrong as I found your article in search of a company that does what I need… it would be easier to just use square if it works… If I am correct, you might want to update your article.
Have a great day!October 17, 2017 at 7:28 pm #110416
Hi and sorry for any confusion. It does work as an automated payment BUT is tied to their invoicing system. It’s sort of a hybrid.
With Square, if there’s a card saved on file by the customer, the payment will trigger when the invoice is sent – that’s what they consider a recurring payment. It doesn’t require the customer to physically hit “pay” to pay the invoice since their card is saved on file, but you still need to run the invoicing process to trigger the charge.
Here’s their how-to which may help: https://squareup.com/townsquare/how-to-recurring-payments
Here’s their recurring payment authorization form: https://squareup.com/townsquare/credit-card-authorization-form-templates
If you want to get away from having to set up invoicing to manage these, you might have better luck swapping your processing over to Quickbooks. Do you already use it for your general bookkeeping? Here’s how their recurring payments work: https://fitsmallbusiness.com/how-to-accept-recurring-payments/#quickbooks
I hope this helps. If you’re used to managing recurring payments on a larger scale, Square is more tedious as it requires the invoicing step, you’re right there! Let me know if you have any further questions, happy to help if I can.