Reconciliation discrepancy issues
Hello, I have started a QBO account in February. I have ended up going back to add in January’s information as well. I successfully reconciled Jan and Feb but am coming up with beginning balance discrepancies for the March reconciliation. I believe these to be duplicated transactions. I had deleted them originally but now need them back. How do I remove them so they are not showing up again and again and how do I fix the reconciliation? Thanks!
Nice work on successfully completing your Jan and Feb bank reconciliations. If you are having an issue with the beginning balance for March, it sounds you may have had a discrepancy and didn’t realize it in the month of February. The only reason why I say that is if Feb actually reconciled then the ending balance for February is the beginning balance of March so it should be correct. As far as duplicate transactions go, if you did delete them I believe there is a tab in the banking center that says “Deleted Transactions”. If so, just click on that tab and select the transactions you need to “add back”.
I’m not sure if you are aware but I have created a video tutorial on how to reconcile bank accounts. It also includes a list of tips and tricks to help you figure out any out of balances. I’ve included the link to the tutorial here: https://fitsmallbusiness.com/bank-reconciliation-quickbooks-online/
If this doesn’t work or you can’t locate the deleted transactions tab, contact the QBO customer support team. You have unlimited access to their team and they will be happy to help you troubleshoot this issue.
Crystalynn Shelton, CPA
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