I have some issues with my quickbooks online, and I want to start over, is this something that can be done. I have contacted QBO, and everytime I do I get deeper and deeper. I have invoices that are paid showing up now as not paid. I need help desperately.
This is a great question. In QuickBooks Desktop, there is a feature that allows you to “Undo” a Previous Bank Reconciliation. Unfortunately, that feature is not available to you as a QBO users but if you can locate a QuickBooks ProAdvisor they have the ability to log into your file and undo previous reconciliations. ProAdvisors do charge an hourly fee for their services. Check out our How To Find A QuickBooks ProAdvisor article for ways to find a local expert near you.
Best of luck,
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