Each tier has a different record limit 25k, 100k, 250k, etc. But as you add more users these records get gobbled up very quickly. Are these record limits per user or for the whole group. Say you have 50 users in your company and they are on the 100k tier. They would blow through that in no time. What happens when you reach the 500k record limit?
It looks like like record limits are for the whole group – not for each individual user.
While this could definitely be an issue for larger teams, Insightly is really only intended for small teams anyway (>25 users). I say that because there’s minimal territory management & no lead assignment rules, which a larger sales team would likely need to stay organized.
Zoho is much better for larger teams – they have these features, plus they give you unlimited record storage on a pro account or higher ($20/user/month).