- April 30, 2018 at 2:22 pm #156724
Does the customer have a right of keeping the counrified money,or i should keep it and inform the customer about it ?April 30, 2018 at 2:27 pm #189671
Dock David TreeceModerator
Thanks for the question. If you have detected counterfeit money received from a customer, you should absolutely not return it. Without informing the customer, you should try to delay them as long as possible so you can alert the authorities. These are the steps from the US Treasury Department website that you should follow:
1. Do not put yourself in danger.
2. Do not return the bill to the passer.
3. Delay the passer with some excuse, if possible.
4. Observe the passer’s description – and their companions’ descriptions – and write down their vehicle license plate numbers if you can.
5. Contact your local police department OR call your local U.S. Secret Service Office.
6. Write your initials and date in the white border area of the suspected counterfeit note.
7. DO NOT handle the counterfeit note. Place it inside a protective cover, a plastic bag, or envelope to protect it until you place it in the hands of an IDENTIFIED Secret Service Agent.
8. Surrender the note or coin ONLY to a properly identified police officer or a Secret Service Special Agent, or mail it to your nearest U.S. Secret Service field office.
The Treasury Department also notes that there is no reward for turning in counterfeit, but it’s the right thing to do and it helps the government to combat counterfeiting.
Thank you again for the question. I hope this helps.